Usability Specialist Acquia
THIS JOB HAS EXPIRED
uuAre you passionate about understanding customers? Are you driven to understand the motivations and intentions of people? Do you want to help create amazing products that customers interact with every day?
Acquia?s product team is looking for a Usability Specialist to execute the research plan for several Acquia projects. On these projects, you will plan, run, and analyze the customer research to support the product design and discovery process. You will be the voice of the customer and help drive the direction of Acquia?s products by uncovering and translating customer goals and needs into actionable insights and requirements. You will work closely with interaction designers, product, research and design directors to determine, prioritize and run research studies.
Acquia helps our customers create, deploy, and enhance extraordinary web experiences using Drupal and the Cloud. We?re one of the world?s fastest-growing software companies. And we?re just warming up!
Responsibilities
Recruit, screen, and schedule participants matching our personas using social media, and local events
Create user research study plans by coordinating with interaction designers, engineers, and product stakeholders
Moderate user research, including usability tests, site visits, and diary studies
Analyze and communicate study results
Track and report the results from research studies
What we're looking for
Passion for user research and user-centered design
Demonstrated knowledge of UX principles and best practices
Solid understanding of usability testing, field research, and interview techniques
Experience running user research studies using online tools like Websort, Usertesting.com, Usabila, loop11, Verifyapp, etc.
Excellent and convincing documentation and presentation skills
Vibrant personality with an aptitude for recruiting
To work from our Burlington, MA office.
Extra credit
Familiarity with current usability testing solutions
Drupal experience
Social design experience
CMS experience
Focus group experience
| Location: |
Burlington, MA
United States
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THIS JOB HAS EXPIRED
We are a new software company that will provide value-added software products and services for the Drupal social publishing system

Shipping Product
Investors: North Bridge Venture Partners,
O'Reilly Alphatech Ventures,
Sigma Partners All Jobs: at Acquia
| Web Site: | www.acquia.com |
| Headquarters: | 150 Presidential Way
Woburn, MA 01801
United States
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| Employees: | 41-100 |
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| Year Founded: | 2008 |
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| Industry: | Software |
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| Company Profile: | With over two million downloads since inception, Drupal is used by web developers worldwide to build compelling websites. Diverse organizations use Drupal as their core social publishing system, including media companies, non-profit organizations, publishers, and many others.
Acquia plans to accelerate and extend market adoption of Drupal by advancing the core technology and offering value-added software products and network services that dramatically speed deployment and reduce risk.
Our founders are Dries Buytaert, the original creator and project lead of the Drupal open source web content management system, and Jay Batson, previously founder and CEO of Pingtel. |
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