User Experience Analyst Etsy
THIS JOB HAS EXPIRED The User Experience Analyst supports Etsy?s ongoing user research efforts by coordinating our usability testing program, and playing a key role in analyzing and disseminating research findings across the company. As a UX analyst at Etsy, you will support Etsy?s ongoing user research efforts by helping us continually reach out to members of Etsy?s worldwide community of buyers and sellers. Working as part of Etsy's growing user research team, you will facilitate an ongoing program of usability testing and other research studies, analyze and disseminate research findings, and collaborate with colleagues across the organization working to improve the experience of Etsy users. This is a full-time position, reporting to the Head of User Research. This position is based in Brooklyn, NY.
About the Team
The product team at Etsy believes that the work we do is part of a larger creative culture represented by the hundreds of thousands of inspired makers who make Etsy such a wonderful marketplace. We are building a small research team within the product group, to help advocate for user-centered design principles throughout the design and development process.
About the Job
This is a great opportunity for someone who is interested in developing user research skills and helping to grow the research practice at a growing and quickly evolving Internet start-up. As a UX analyst, you will:
Collaborate with research colleagues and project teams to plan and execute ongoing user research studies
Recruit and schedule users for usability studies, both on-site at Etsy and remote via the Web
Provide logistical support by screening, scheduling and arranging compensation for user research participants
Observe user interviews, taking detailed notes and capturing video recordings of user interviews
Participate in field visits to Etsy buyers and sellers
Edit video recordings of user interviews to produce highlight reels to be shared with project teams
Work closely with data analysts to integrate qualitative research methods with ongoing quantitative research such as surveys, A/B and multivariate testing
Create and maintain a library of user research findings
Document research findings and insights to be shared across the company on an ongoing basis
You are smart, curious, and have a basic understanding of user-centered design principles and research methods. You also play well with others, and have good people instincts that will help you assess potential research participants to take part in in-person interviews.
You will be successful in this role if you:
Have relevant experience with qualitative user research studies
Can demonstrate a basic understanding of both qualitative and quantitative UX research methods
Know how to perform basic video editing tasks using software like Adobe Premiere, Final Cut Pro or iMovie
Write well and speak clearly
Are self-motivated, detail-oriented and able to manage multiple projects simultaneously
Have a BS or MS in Human-Computer Interaction, Human Factors, Anthropology, Psychology or related field
To be considered for this role, please send a brief note describing your interest and qualifications in the role, along with a resume. We?d also like to get a sense of you as a person, beyond your professional qualifications. Do you have any special extracurricular powers that we should know about? Why would you want to work with Etsy? Tell us why you think we might make a good fit for each other.
||325 Gold Street |
Brooklyn, NY 11201
THIS JOB HAS EXPIRED