User Experience (UX) Designer Clarabridge
Clarabridge's sentiment and text analytics software enables companies to achieve a universal view of their customer feedback by transforming text-based customer feedback into valuable insight. When analysis includes as many listening posts as possible, companies gain a more universal view of the customer with qualitative analytics that can be utilized across the spectrum of departments in your organization.
With years of development invested in the Clarabridge sentiment and text analytics technology, we're the only company today with the qualifications to support enterprise-scale customer feedback initiatives. Clarabridge was founded with the simple premise of enabling companies to drive business value by looking at the customer holistically; pinpointing key experiences and issues; and helping everyone in your organization to take actions that make a difference.
Clarabridge is looking for a seasoned User Experience (UX) Designer who possesses a passion for great design, an exceptional eye for detail, and a deep appreciation for user experience in data analysis. This candidate must be comfortable developing throw-away wireframes and high-fidelity prototypes to explore new ideas and product concepts. Because Clarabridge provides SaaS offerings that are already in use, the candidatemust be able to simultaneously visualize a future-state UX design as well as intermediate steps needed to get there from the present state. The ideal candidate will also possess the ability to quickly grasp and distill highly complex matters into clean, understandable solutions as well as previous UX design experience for data analytics providers.
Understand and articulate the product vision, problem definition and opportunity
Deliver wireframes, UX flows, mockups, interactive prototypes, design specifications, and final assets
Develop personas and use cases
Create cross platform responsive web applications for mobile, tablet and desktop
Create modular designs for scalability
Use data visualization technologies such as D3, Highcharts, and Tableau
Work closely with business analysts and internal and external stakeholders in driving user goals
Lead focus groups, AB testing and Usability tests, and incorporate that feedback from testing
Collaborate with a team of designers and offshore developers
3-5 years experience of UI and/or UX development experience
Hands on experience with UX process of initial wireframes to developing mockups and prototypes, and providing final assets
Experience with responsive design/scalable design
Experience gathering requirements from customers/business users as well as internal stakeholders
Experience with several of the following programs: Photoshop, Illustrator, Dreamweaver, Flash, After Effects, Maya, ZBrush, Axure RP, Balsamiq, Omnigraffle, Tableau, Keynote, Pages, Skitch
Strong SDLC knowledge
Excellent team work and communication skills
Ability to clearly articulate the rationale behind design decisions
||11400 Commerce Park Drive |
Reston, VA 20191
Connect with the voices that matter most to your businesswith customer experience intelligence from Clarabridge.Investors: Boulder Ventures
, Grotech Ventures
, Intersouth Partners All Jobs: at Clarabridge
|Headquarters:||11400 Commerce Park Drive|
Reston, VA 20191
|Company Profile:||Leading in Customer Experience Management
To give your business the lead in Customer Experience Management (CEM), partner with the leaderClarabridge. With years of development invested in the Clarabridge solution, we're simply the most qualified company to reveal strategic insights hidden in customer feedback across a range of sources.
Unlike other companies that only serve academic or government markets, the Clarabridge focus has always been business, your business, and how we can help you reach your commercial objectives. To give you the customer insight you need, we've worked harder, thought deeper, and developed smarter software than any other vendor in the marketplace.
At Clarabridge, our goal is to help you fully access your customer experience intelligenceand leverage that information to your advantage. By bridging the gap between your customers experience and your brands promise, we provide a unique portal into the human dimension of your business. With this insight, you gain the strategic edge in serving your customers, controlling costs and risk, competing resourcefully, and building profitability.
When you work with Clarabridge, you work with the management team that had guided the companys growth and innovation from the start. Each has had decades of experience, bolstered by successful entrepreneurial ventures and strengthened by prior top-level management experience. Our executives, who include a nationally recognized entrepreneur and a multiple patent holder, are all published authors and frequent speakers at industry conferences.
With a commitment to excellence, partnership model with clients, and fast-paced development processes, Clarabridge is strong from the ground up. Whats more, our financial backing, board advisors, reputation, and partnerships are sound, ensuring our software will evolve to meet your emerging demands.
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