User Growth and Engagement Analyst Twilio Inc.
THIS JOB HAS EXPIRED About Us:
Twilio is powering the future of business communications, providing a platform for building modern, communications?enabled applications - light, cloud-based, scalable, and user experience focused.
Nearly 150,000 developers have signed up to be a part of this disruption, building applications for security, privacy, and fraud prevention; customer service and help desk support; sales communications; marketing and lead management; business process and logistics; and business communications and collaboration.
Twilio customers include great brands like airbnb, eBay, Hulu, Intuit, LinkedIn, Quora, Sony, SurveyMonkey, Trulia, WalmartLabs, and ZenDesk.
Twilio is energizing the $1.3 trillion telecom market. Come help modernize an enormous industry with software.
About the Job:
The User Growth and Engagement Analyst wakes up every morning thinking about the performance of the Twilio website & self-service channel, a key component of driving new users and the growth of the business. It?s all about mining the data for user behavior patterns and trends. You proactively identify improvements in the online customer experience to optimize conversions and associated business decisions. The Communication-as-a-Service space comes with its share of unique user behavior & conversion modelling. The ideal candidate craves this kind of uncharted water, will have a strong analytical background, and a hunger to make results happen.
Analyze customer interactions across the website.
Develop data driven recommendations for site improvements and conversion optimization.
Create and execute A/B and multi variate tests that result in increased interactions and conversions.
Work closely with design, engineering and other teams to effect needed website and content changes.
Drive projects focusing on new user growth, coordinating with the demand creation organization.
Identify and develop KPI?s and benchmark performance against industry.
5+ years of eCommerce/online user acquisition business experience.
Working knowledge of web analytics tools like Google Analytics, Mixpanel or KISSMetrics.
Excellent database programming skills.
Experience implementing and supporting A/B and multi variate testing and tools.
Ability to work in a team environment as well as on self directed projects.
Strong communication skills and attention to detail.
BS / BA in statistical analysis or similar education background.
Strong quantitative and qualitative analytical skills.
Software development experience a plus.
Internet marketing experience preferred.
Competitive benefits, including medical, dental, vision, life insurance
An Amazon Kindle, $30/month to spend on books and a Twilio track jacket after demoing your first Twilio app in front of the company!
Pre-tax commuter benefits
Catered lunches and a weekly team dinner featuring invited technology and entrepreneurial speakers
Excellent gear (?We ? Apple computers and big monitors ? two if you need ?em?);
A strong belief in life/work balance
How to apply:
Want to stand out? Sign up and build an app using the Twilio API. Include a link to it in your cover letter. Bonus points for pointing out bugs or things that annoyed you/could be better about the platform.
||548 Market St #14510 |
San Francisco, CA 94104
THIS JOB HAS EXPIRED