User Operations Associate Yelp
THIS JOB HAS EXPIRED Yelp is looking for a self-motivated, positive and detail-oriented individual to assist our User Operations team. This entry-level role will be fulfilled in our downtown San Francisco office, supporting content moderation and information quality efforts, and the User Operations team as a whole. The best candidates can get to the bottom of issues quickly and thoroughly, and understand and communicate policies and procedures effectively. They are tenacious, consistent, pleasant and unboring.
Responsibilities may include:
Administering site data such as listing information and accounts
Reviewing flagged content and evaluating against content guidelines
Investigating site quality issues
Providing email-based customer support
We look for people with a variety of backgrounds, and who possess the following attributes:
BA/BS degree (required)
1 year of work experience or proven leadership and accomplishments during university
Self-direction and focus. There is always work to be done and sometimes you'll need to take the initiative on your own.
Tenacity. You can get to the bottom of situations and enjoy intellectual challenges.
A diplomatic and clear communication style. Writing well is a no-brainer for you.
An understanding of how web sites and large data systems work
Tech savviness, particularly with strong web browsing & computer skills. You?re comfortable thinking outside the search box and you learn software quickly.
A spidey sense of spam and scams
A positive, can-do attitude ready to contribute to a vibrant and diverse culture
Team player with ability to adapt and accept feedback in evolving environments
Yelp offers a dynamic environment with great perks such as food, adult beverages and fun team offsites. This is a great opportunity for motivated candidates looking to get some professional experience in a proven organization.
Please include a resume and a little bit about yourself. We're interested in things like your biggest projects or accomplishments, tough situations you?ve worked through, how you?ve turned the difficult into something positive -- whatever you want to talk about. SYOY!
||San Francisco, CA |
THIS JOB HAS EXPIRED