VI LAN Coordinator York Telecom
Location : Ft Meade MD US 20755
% of Travel Required : None
Job Type : Full Time
Shift/Hours : First Shift (Day)
Career Level : Experienced (Non-Manager)
Education : High School or equivalent
Skill : Administrative Support -> Department Level, Heavy Phones, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft Power Point, Office Management
Category : Administrative/Clerical
Job Description :
At Yorktel we don?t make video, we make video work. We design, integrate and manage world-class video solutions that enable visual communications ? anytime, anywhere, anyway. From video conferencing to streaming video, media services to digital signage, Yorktel makes video work ? for you.Our philosophy is clear: Simplify. Innovate. Connect.
----MUST POSSESS A SECRET CLEARANCE----
We are currently seeking a VI LAN Coordinator that will apply his or her knowledge, past experience, interpersonal skills and administrative techniques to support the assigned team. Support to be provided includes maintaining accurate work orders, information collection, data entry, order processing and tracking, and managing the video library.
This position reports directly to the Assigned Program Manager. The assigned Program Manager will provide direction and support to the VI LAN Coordinator in regard to the following areas; organizational development and improvement, career development and client escalation issues. This position will also work closely with and support multiple areas within the organization for project completion.
Advanced knowledge of Filemaker Pro 12 and Microsoft Office Suite are required. Excellent organization, time management skills and a high level of attention to detail required. Strong problem solving skills necessary. Very good written and verbal communication is required.
This position will assist and work with their assigned team and client to prioritize work load and delegate the appropriate work to meet the needs of the client/project. Resolution of client/project issues will be made within the Yorktel guidelines of established policies and procedures.
This position regularly influences internal customers to achieve a mutually desirable outcome. This position will make recommendations to internal and external parties with regard to concerns or issues, and ensure resolution of any problems working closely in conjunction with assigned team members. This position requires regular planning and team work. This position must regularly communicate answers to complex questions and respond to detailed inquiries about client issues or concerns. This position handles and is expected to protect all internal confidential information and must utilize discretion and judgment based on company policies and procedure.
Maintain accurate work orders and ensure that all projects on the production
floor are accompanied by work orders.
Expedite any projects on the production floor where necessary to meet customer?s needs.
Process all incoming work orders, to include filing, tracking and completion of all work orders.
Communicate with VI production team members to ensure completed materials are as described in the work order.
Assist customers with pickup of all orders and completed materials.
Organize, arrange, catalog, track and keep current graphic, photo, and video assets.
Manage video library to organize, track, sort and search the current and future raw, stock, historical, and master videotapee
Operate and maintain a searchable library system for physical and digital assets and utilize FileMaker Pro Software.
Other duties as assigned
Job Requirements :
Experience in the following areas is highly desirable: Audio Visual Solutions including Videoconferencing, Multimedia, Distance Learning, Facility coordination or Networking systems.
Knowledge of and adherence to York Telecom policies and procedures
May require occasional lifting (up to 25 lbs)
Requires extensive sitting, standing and walking
Limited weekend and/or night work may be required
Domestic travel requiring multi-night stays within and at times outside the local work area
International travel may be required
Valid U.S. driver?s license is a requirement and must have a positive driver?s abstract
Current valid U.S. Passport is desirable
Must be willing to complete background checks and drug tests as required by current or future contracts
Must possess an Active Secret clearance
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.It is our policy to employ qualified persons without regard for race, creed, color, national origin, nationality, ancestry, age, sex, marital or domestic partnership status, sexual orientation or disability. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position. Minorities and women are encouraged to apply.
Note to 3rd party agencies and search firms:
Thank you for your interest in Yorktel. It is our practice to recruit and fill career opportunities through the Human Resources, Corporate Recruiting organization. We ask that you not submit candidates for consideration to us without receiving a formal written request from our Corporate Recruiting organization to do so. All resumes submitted; (with or without use of your agency access credentials) will be deemed unsolicited and as such will not be eligible for placement fees. Thank you and we appreciate your cooperation.
Offer Relocation : No
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