Vice President, IT Operations InComm Holdings
THIS JOB HAS EXPIRED
Overview:
InComm is the industry leading marketer, distributor and technology innovator of stored-value gift and prepaid products. Our 225,000 partner locations generated nearly $13 billion in retail sales of prepaid products in 2009 and over 1 billion customers every week.
With InComm, retailers can unleash new revenue streams by offering the industry's most appealing products. Our patented technology solutions, best-in-class category management expertise and award-winning vendor service produce exceptional results for our retail partners.
InComm's retail network features most of the premier brands in the big box, grocery, convenience, chain drug, discount, electronics, office supply and other categories. Since 1992, InComm technology has made the buying process easier for consumers while streamlining the selling process for product and retail partners.
Responsibilities:
Reporting directly to the CTO, the VP of IT?s role is to plan and directs all aspects of the organization's technical infrastructure. Oversees implementation and maintenance of enterprise-wide system tools and ensures scalability and accessibility of applications or services. Establishes and approves operating policies to mitigate risk. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals
Essential Job Functions:
Works with CTO to understand and align corporate vision and business systems, including enterprise architecture, solutions architecture and business systems projects. Provide leadership and direction for:
Data Centers
Network Operations
Desktop Support
Servers, Storage and Databases
Console Operations and Monitoring
Guide and assist in documentation of IT policy requirements
Strategy & Planning;
Participate in strategic and operational governance processes of the business organization as a member of the senior management team.
Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
Develop and maintain an appropriate IT organizational structure that supports the needs of the business.
Establish IT departmental goals, objectives, and operating procedures.
Establish lines of control for current and proposed information systems.
Ensure IT system operation adheres to applicable laws and regulations.
Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
Acquisition & Deployment;
Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.
Develop, track, and control the information technology annual operating and capital budgets.
Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
Assess and make recommendations on the improvement or re-engineering of the IT organization.
Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate executives and management on their competitive or financial impact.
Operational Management;
Act as an advocate for the organization?s IT vision via regular written and in-person communications with the organization?s executives, department heads, and end users.
Assess and communicate risks associated with IT investments.
Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.
Define and communicate corporate plans, policies, and standards for the organization for acquiring, implementing, and operating IT systems.
Approve, prioritize, and control projects and the project portfolio as they relate to the selection, acquisition, development, and installation of major information systems.
Qualifications:
The individual must be a self-driven, motivated senior IT leader with strong analytical and problem solving skills, excellent communication, and leadership/good executive presence. The individual will interact closely with the software development team, department heads and executives to gather and prioritize business requirements, oversee the design of solutions that meet corporate needs.
15+ years of relevant industry experience, including 10+ years in a leadership role
Experience in Cloud based/Data center management
Proven Project Management experience
Management experience in IT Infrastructure Operations and Support
Management experience with highly skilled IT individuals
A thorough understanding of technologies required for corporate and cloud based networks. Must have significant leadership and technical expertise with:
Data Centers
Network Operations
Desktop Support
Servers, Storage and Databases
Console Operations and Monitoring
| Location: |
Atlanta, GA
United States
|
THIS JOB HAS EXPIRED