Vice President, Traveler Services TripIt
THIS JOB HAS EXPIRED
Concur (NASDAQ: CNQR) is the world's leading provider of web and mobile-based integrated travel and expense management solutions. With over 400+MM in revenues, Concur is trusted by thousands of companies in more than 90 countries and reaches millions of people worldwide. Concur?s suite of award-winning travel booking, expense reporting and invoice processing solutions allow companies of all sizes to automate and optimize their business processes while providing actionable business intelligence and a rapid ROI.
TripIt, a Webby award-winning travel service and the leading mobile travel organizer from Concur, makes it easy for millions of travelers to organize and share their trips no matter where they book. Travelers simply forward their travel confirmation emails to TripIt and a master itinerary is automatically created that combines all their travel plans.
Concur and TripIt offer an open platform that integrates mobile and Web services, content, and technology from third-party developers, suppliers, travel management companies and customers. Together, Concur and TripIt bring order to the chaos of travel for both managed and unmanaged travel and make life better for business travelers globally.
The VP, Traveler Services is responsible for the management and day to day running of Sales, Marketing, Business Development and Operations within the Traveler Services business unit, including TripIt. New services that emerge as a part of Concur?s efforts to transform and improve the travel experience for business travelers worldwide and create the ?perfect trip? will also be the responsibility of this leader.
This position has overall revenue and budgetary responsibility for TripIt and leads the Product, Marketing, Business Development, Customer Support, and Analytics teams. Additional key cross-functional relationships, critical for business success, include Global R&D, WW Product Strategy, Finance, and the Global Marketing organization.
This position requires a candidate with 15+ years of general management, strategy, marketing, and/or product management experience with a demonstrated track record of success. An ideal blend would include experience at more established top tier, global internet companies as well as early stage, fast growing internet or other cutting edge technology service company. This person should have led a business unit or company in the past. A combination of visionary leadership, focused strategy development, a strong metrics/data driven orientation, the ability to create and lead high performing teams, P&L management experience, and a nimble, entrepreneurial skill set is essential. Highly qualified candidates will have a background in consumer and/or small business internet businesses focused on travel, mobile, freemium service, and SaaS subscription models.
This position reports to the Executive Vice President and GM of Traveler Services.
Lead the San Francisco office as one of the senior most executives in that location.
Responsible for setting and delivering against annual operating/revenue plans and business objectives.
Build the TripIt brand and business with a sustainable, long term view that aims to extend the brand worldwide and make life easier for every traveler in the world.
Lead, build, guide, and motivate a high performing cross-functional team in the San Francisco office to execute with excellence.
Collaborate with the other key executives within R&D, WW Product Strategy, and other organizations to drive toward success for all traveler services.
Determine, allocate, and manage the Business Unit budget to ensure that overall business objectives are met
Be aware of, and comply with, all corporate policies.
Education, Experience & Training Required:
BS or BA required; MBA or advanced degree preferred
15+ years demonstrated track record of success in innovative, fast moving the consumer/SMB internet businesses
15+ years general management, product management and marketing/product marketing experience essential
8+ years of P&L and/or revenue and budget responsibility for a business unit/line
10+ years building, motivating, and leading highly productive cross functional teams
Excellent leadership skills, an entrepreneurial mindset, and the willingness and ability to roll-up their sleeves
Data oriented, results driven and has the ability to prioritize and focus within a fast changing environment
Experience managing or engaging in significant collaboration within matrixed organizations
Ability to pass a background check.
Job Specific Specialized Knowledge & Skills:
Track record of building customers and driving superior, sustainable revenue growth for a freemium service and/or subscription revenue based business
Demonstrated ability to develop medium to long term strategic and business plans.
Demonstrated executive management ability and the ability to build strong relationships at the executive and field levels
Critical Performance Competencies:
Strong analytical skills
Coaching & mentoring skills
Ability to delegate successfully
Excellent communication and presentation skills
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team. (M/F/D/V)
Concur is a dynamic, growing and fast-paced organization. As such, successful employees are able to work in a fast-paced environment, managing multiple priorities often times under tight deadlines. This typically requires working a 40+ hour work week to accomplish performance objectives. With that, Concur offers flexibility as to the specific working hours that may be required or available depending on your role.
Concur is a SaaS company. Employees must be technically savvy with the ability to use the computer/keyboard and telephone to conduct business. The ability to creatively problem solve to our core value of ?Leadership through innovation in everything we do?. Many positions within Concur are customer facing so written, verbal and interpersonal communications skills are required for a majority of opportunities with Concur.
Confidentiality and our core value ?Personal and corporate integrity? are critical components being that Concur is a publicly traded company and working towards building a great, enduring company.
||444 De Haro Street |
San Francisco, CA 94107
THIS JOB HAS EXPIRED