Virtual Events Manager, Temp to Perm ON24

JOB SUMMARY
Responsible for the planning and managing the successful delivery of live and on-demand virtual events. Includes the management of all facets of multiple simultaneous event projects, including the coordination of setting up webcasts, exhibitor booths, and virtual event locations. Assist with client?s marketing efforts by reviewing marketing plans and promotional materials and providing guidance.
This is a role which requires a highly detail oriented individual, who is comfortable interfacing with clients, and working in a fast-paced deadline driven environment.

JOB RELATIONSHIPS
Reports to: Virtual Show Program Manager
Organizational Unit: Professional Services

JOB RESPONSIBILITIES

Create and manage project timelines; ensure deliverables and milestones are met and act as primary client point-of-contact for all project related issues.
Provide documentation and training for show organizers, exhibitors, sponsors, and speakers.
Manage interactions with 3rd party vendors.
Oversee the production of audio / video assets.
Provide quality assurance for all show elements.
Manage the live event day(s) efforts including support for live webcasts, exhibitor booths, and direct customer support for all show related product and service elements.
Provide post-event support and consulting.


ESSENTIAL EXPERIENCE

BS/BA degree with minimum 4 years project management experience
Excellent communication skills with support and service orientation
Well organized (procedures, processes, multi-tasking, prioritizing)


ESSENTIAL SKILLS

Outstanding customer service, sales support, people and project management skills.
Strong Internet and Web technical skills including intermediate knowledge of HTML and FLASH
Professional experience with Microsoft Office.
The ability to work effectively with all levels of the organization, and the ability to meet deadlines.
A solid understanding of live and on-demand streaming media technologies combined with a working knowledge of audio/video streaming and codecs.

Location:	799 Market Sixth Floor San Francisco, CA 94103 United States