VoIP Engineer RingCentral
RingCentral provides cloud computing based business phone systems designed for today's mobile and distributed business world. The RingCentral technology platform eliminates the need for expensive and technically complex on-premise legacy phone systems. By combining a hosted, multi-extension business phone system with advanced voice and fax functionality, RingCentral simplifies business communication for modern, flexible business environments.
As the VoIP Engineer you will:
Have recent Sonus Platform experience
Enable and integrate carrier PSTN connections in to the RingCentral network
Conduct Interop testing and turn-up of carrier SIP and TDM trunks
Design and grow HA carrier configurations with carriers and RingCentral VoIP components
Have Carrier Grade Soft Switches experience
Diagnose, Troubleshoot, resolve service issues related to VoIP telephony platforms and applications
Participate in shared on call support rotation
Study trends, and participate in scaling adjustments for capacity of components, resources and sessions
Monitor and manage call quality, and reliability of telephony infrastructure
Work with Engineering teams to collaborate on solutions and approach for persistent issues
Develop and maintain operational process and procedure documents and network change management records
Skills and Experience
Sonus Platform experience
SBC (session border controller) experience is another big plus. (Acme Packet and/or Sonus SBC)
Strong Linux / Unix experience and/or related subsystems
Sys Admin experience basic scripting / tool creation (Linux, Unix, Windows)
Minimum 2-3 years of Technical Operational experience with service provider networks
Advanced level understanding of SIP, RTP, RTCP and related telephony protocols/standards, ability to capture and analyze SIP and RTP traces to isolate and resolve issues
In-depth understanding of MOS Score, Jitter, Delay, etc and how to troubleshoot these occurrences
Excellent verbal and written communication skills
Ability and desire to THRIVE in a start up environment. We want candidates with that entrepreneurial spark!
Now, a little more about us? We:
Are gurus at multi-tasking and work in a very fast-paced environment.
Are a high energy with a great mix of experienced entrepreneurs, talented engineers, dynamic sales, operations and marketing professionals
We don?t do laundry or provide house-cleaning services as we promote work-life balance but we do stock the kitchen with complimentary beverages, snacks, and provide lunch and breakfast goodies.
Are conveniently located off 101 and 92 in San Mateo.
Provide a comprehensive benefits package including medical/dental coverage, 401K, and life insurance.
||Denver, CO |