WPA Client Executive Peopleclick
The Workforce Planning and Analytics (WPA) Division of Peoplefluent is seeking an experienced Enterprise Client Executive. This senior level position serves as current customer?s dedicated resource, focusing on customer success with our products, services and developing an expanded portfolio. This position is based in our Irving, TX office but can be remote for the right candidate. We are looking for a Client Executive who consistently exceeds sales goals and is experienced selling complex consulting and/or software solutions to Human Resource Executives. The ideal candidate will have a strong understanding of workforce planning, organizational charting and analytics, and data integrity. While this position is responsible for maintaining current Annual Recurring Revenue (ARR) within existing client accounts, the focus is to upsell within these accounts to increase the ARR and ultimately grow our business
?Responsible for developing and maintaining strong customer relationships, proactive account management, and outstanding customer service while driving sales in a prompt, efficient, and courteous manner
?Becomes familiar with customers? businesses and specifically how they use Peoplefluent?s solutions.
?Up-sells and cross sells all products and services to the current customer base (renewals and add-ons)
?Refers new business opportunities to territorial Account Executive where on-site presence is needed
?Deals directly with outside customers on day-to-day business matters, insuring that the customer understands the value of Peoplefluent products and services and to update the client of Peoplefluent
?Initiatives, accomplishments, opportunities and new release products and services
?Obtains all signatures required for customer quotation and writes final quotation to customer
?Sends product information to customers upon request
?Surveys customers frequently for service satisfaction; ensures that clients can and will be references for products they use
?Addresses and resolves client issues and concerns by working across the organization
?Responsible for meeting specified sales quotas
?Provides insight to Product Management regarding the functional capabilities required in the marketplace and being presented by the competition
?Develop annual account plan with named clients
?Participates in the development of key marketing communications for both internal and external customers
? Proven track record of quota achievement and success selling software and/or consulting services to executives, from the business champion to the SVP HR/CFO/CEO level.
? Good knowledge of strategic selling methodologies and marketing techniques.
? Excellent organizational, time management and project management skills.
? Good analytical and problem-solving skills.
? Effective communication and presentation skills
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
||Irving, TX |