24/7 Customer

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Web Site:
Headquarters:910 East Hamilton Avenue
Suite 240
Campbell, CA 95008
United States
Industry:Business Products and Services
Investors:Sequoia Capital

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24/7 Customer Jobs

Sr. Engagement Manager - 100

24/7 Customer

ABOUT THE POSITION As part of the Service Delivery team, the Engagement Manager is responsible for scoping, leading, and ensuring the success of deployments of 247 Px solutions to customers and ensuring customer satisfaction and business success. The Engagement Manager will also

9/29/2014  Alameda, CA  Save This Job

Communications Designer

24/7 Customer

User Experience Design Campbell, CA, United States Who We Are Looking For We are looking for a pragmatic and versatile person with both strong written and visual communication skills. The Communications Designer will collaborate with marketing, sales, product managers and

9/29/2014  Campbell, CA  Save This Job

Quality Assurance Lead - White Box

24/7 Customer

Engineering Alameda, CA, United States Play the role of a Java-savvy developer, building multimodal test apps Design, develop and maintain automation frameworks Complete ownership of end to end testing environment for the application development platform Work with Product

9/29/2014  Alameda, CA  Save This Job

Voice Interaction Designer

24/7 Customer

Summary: Have you ever been frustrated trying to use an Automated Speech application? Do you think most speech applications out there are either dumb or too complicated? Ever wonder why that voice user interface recognized everything but the obvious? Want to be a part of a team

9/29/2014  Campbell, CA  Save This Job

Director of Software Quality Assurance

24/7 Customer

This position is within the Self Service Engineering department. Our role is to execute on the product strategy and roadmap for automating multi-modal customer service interactions available across multiple channels and consumer devices. This team architects and delivers robust

9/29/2014  Campbell, CA  Save This Job

Sr. Software Development Engineer in Test

24/7 Customer

247 makes it simple for consumers to connect with companies to get things done. We offer a suite of SaaS applications, all running on our Predictive Experience Platform ?to drive customer service and sales outcomes across the web, social, mobile, and voice channels. We work with

9/29/2014  Campbell, CA  Save This Job

Sr. Software Development Engineer in Test

24/7 Customer

247 makes it simple for consumers to connect with companies to get things done. We offer a suite of SaaS applications, all running on our Predictive Experience Platform ?to drive customer service and sales outcomes across the web, social, mobile, and voice channels. We work with

9/29/2014  Campbell, CA  Save This Job

Senior Software Development Engineer in test - Big Data

24/7 Customer

247 makes it simple for consumers to connect with companies to get things done. We offer a suite of SaaS applications, all running on our Predictive Experience Platform ?to drive customer service and sales outcomes across the web, social, mobile, and voice channels. We work with

9/29/2014  Campbell, CA  Save This Job

Director of Product Management

24/7 Customer

Engineering Alameda or Campbell, CA, United States 247 is a profitable global software company that processes and analyzes over 1 billion customer interaction events per year. We build and manage a suite of SaaS applications, all running on our Predictive Experience Platform

9/29/2014  Campbell, CA  Save This Job

Director of Product Management

24/7 Customer

Engineering Alameda or Campbell, CA, United States 247 is a profitable global software company that processes and analyzes over 1 billion customer interaction events per year. We build and manage a suite of SaaS applications, all running on our Predictive Experience Platform

9/29/2014  Campbell, CA  Save This Job

Payroll Manager

24/7 Customer

Corporate Campbell, CA, United States Do you enjoy a challenge? Are you assertive, but able to communicate effectively with all levels of management? Do you have experience processing payroll for multiple locations? Are you passionate about customer service and the customer

9/29/2014  Campbell, CA  Save This Job

Director of Product Management - Speech

24/7 Customer

Engineering Campbell, CA, United States What We?re Looking For We need a Director of Product Management to build out the next generation of Self-Service applications that provide awesome customer experiences, with specific focus on our Speech IVR and VividSpeech product

9/29/2014  Campbell, CA  Save This Job

Senior Software Engineer - Full Stack Development

24/7 Customer

This position is within the Self Service Engineering department. Our role is to execute on the product strategy and roadmap for automating multi-modal customer service interactions available across multiple channels and consumer devices. This team architects and delivers robust

9/29/2014  Campbell, CA  Save This Job

User Interface Architect

24/7 Customer

Engineering Campbell, CA, United States As a member of this team, you will share in the challenge and satisfaction of building enterprise-class services with a proven high degree of availability. Additionally, you will gain experience with a variety of cutting-edge

9/29/2014  Campbell, CA  Save This Job

Software Engineer - Big Data Platform - NCG

24/7 Customer

Engineering Alameda or Campbell, CA, United States Desired Skills and Experience Responsibilities include the design and development of various components of the big data platform, including the Real Time Stream Processor, Large Data Store, Processing Engine, Job Control

8/30/2014  Campbell, CA  Save This Job

Sr. Software Development Engineer in Test

24/7 Customer

Engineering Campbell, CA, United States 24/7 is a global software company backed by Sequoia Capital. We enable intuitive consumer experiences for Global 100 enterprises. We provide the cloud platform and applications to automate all customer interactions across channels,

8/30/2014  Campbell, CA  Save This Job

Engagement Manager

24/7 Customer

ABOUT THE POSITION As part of the Service Delivery team, the Engagement Manager is responsible for scoping, leading, and ensuring the success of deployments of 247 Px solutions to customers and ensuring customer satisfaction and business success. The Senior Engagement Manager

8/30/2014  Campbell, CA  Save This Job

Senior Software Engineer - Predictive Speech Platform

24/7 Customer

Responsibilities include the development of speech self-service products, design and implementation of platform areas such as the IDE, runtime engine, and analytics system, and delivery of speech lifecycle tools and utilities. The role demands expert OO programming skills, web

8/30/2014  Campbell, CA  Save This Job

Senior Software Engineer - Mobile

24/7 Customer

Engineering Campbell, CA, United States Senior Software Engineer ? Mobile Platform Are you interested in building the future of customer service interactions? Are you excited by the opportunities that mobile has opened up for simplifying customer experience? We are looking

8/30/2014  Campbell, CA  Save This Job

Vice President of Sales Operations

24/7 Customer

The VP of Sales Operations will work closely with Sales Management and other departments (Marketing, Finance, Customer Success, etc.) to drive the CRM strategy, including identifying enhancements to current technologies in use, increasing adoption, and ensuring full compliance

8/30/2014  Campbell, CA  Save This Job

Sr. Industry Marketing Manager

24/7 Customer

Do you want to help define the next generation of customer experience? Do you want to reshape how consumers interact and engage with businesses? Do you want to work on products at the intersection of big data and natural user interfaces? From prediction and engagement through

8/30/2014  Campbell, CA  Save This Job

Senior Software Engineer - Big Data Platform

24/7 Customer

Are you passionate about building platforms that use machine learning to turn massive amounts of data into experiences that anticipate user?s needs so well they say ?how did they do that?? In the role of software engineer, you will work on building a highly-scalable and

8/30/2014  Campbell, CA  Save This Job

Senior Service Engineer

24/7 Customer

Sr. Service Engineer ? Big Data (Hadoop) 247?s Network Operations team is looking for a Senior Service Engineer to architect, scale and support our Big Data platform. Responsibilities As the Sr. Service Engineer you will engage closely with engineering; lead the expansion and

8/30/2014  Campbell, CA  Save This Job

Senior DevOps Engineer

24/7 Customer

247 is seeking a Sr. Cloud/Dev Ops Engineer reporting to the VP of Network Operations, who will lead the design of its next generation Cloud platform. As the individual representing Network Operations, you will engage with development, service engineers and business leaders to

8/30/2014  Campbell, CA  Save This Job

Senior Software Engineer

24/7 Customer

Engineering Alameda, CA, United States The position is based in Alameda, CA. Responsibilities include the design and development of platform components for multi-modal application design, mobile application development, speech automation, big data analytics, and cloud

8/30/2014  Alameda, CA  Save This Job

Security Risk & Compliance Manager

24/7 Customer

Corporate Campbell, CA, United States Responsibilities: Lead, manage and improve security, risk & compliance program for 247 Coordinate external audits, third party penetration tests and customer assessments of 247 platform Develop risk & compliance strategy in alignment with

8/30/2014  Campbell, CA  Save This Job

Program Manager, Network Operations

24/7 Customer

You are a driven, proactive, highly motivated leader who can facilitate technical design and implementation discussions with an understanding of the underlying fundamental technologies and impacts to operations infrastructure. The ideal candidate will leverage their project

8/30/2014  Campbell, CA  Save This Job

NOC Engineer

24/7 Customer

Speech at 247 is currently seeking out a mid-to-senior level Systems Administrator to work in a NOC environment. The candidate will join a high energy company and a team of very dedicated individuals working one of two shifts that are eight hours in length. This position combines

8/30/2014  Campbell, CA  Save This Job

Director of Big Data

24/7 Customer

In this role as Director of Engineering, Big Data, you will work on building a highly-scalable and extensible platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels - including the web, IVR, mobile, social

8/30/2014  Campbell, CA  Save This Job

Senior Brand Designer

24/7 Customer

User Experience Design Campbell, CA, United States Who We Are Looking For We are looking for a motivated Senior Brand Designer who wants to help define aworld-class brand and steward it?s consistent expression to a global audience. The position is based in Campbell,

8/30/2014  Campbell, CA  Save This Job

Design Researcher

24/7 Customer

User Experience Design Campbell, CA, United States Job Description Job Title: Design Researcher Department: Design Studio ABOUT 247 DESIGN STUDIO The 247 Design Studio is a global cross-disciplinary team. Our mission is to advance state of the art customer

8/30/2014  Campbell, CA  Save This Job

Chief Software Architect - Big Data Platform

24/7 Customer

In this role as Chief Software Architect, Big Data, you will work on evolving our highly-scalable and extensible data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels - including the web, IVR,

8/30/2014  Campbell, CA  Save This Job

Employment Branding and Internal Communications Manager

24/7 Customer

Corporate Campbell, CA, United States Responsibilities: Work directly with the Talent Acquisition and Marketing teams to develop and implement a marketing strategy to complement 247?s employment brand Provide employment branding and communications support for 247?s

8/30/2014  Campbell, CA  Save This Job

Senior Integration Architect

24/7 Customer

The Sr. IA will interface directly with 247 strategic clients and partners to lead, drive, and support end-to-end service delivery of customer care solutions including the integration of VXML applications, call control applications, speech recognition and grammar solutions, voice

8/30/2014  Campbell, CA  Save This Job

Customer Success Manager

24/7 Customer

Account Manager ? Customer Success (Req#: TBD) The Account Manager ? Customer Success will be responsible for driving financial growth for 247 through expanding the company?s relationships within established customers in the travel, telco and cable industries. The Account Manager

8/30/2014  Campbell, CA  Save This Job