24/7 Customer

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Web Site:
Headquarters:910 East Hamilton Avenue
Suite 240
Campbell, CA 95008
United States
Industry:Business Products and Services
Investors:Sequoia Capital

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24/7 Customer Jobs

Senior Interaction Designer

24/7 Customer

User Experience Design Campbell, CA, United States Who We Are Looking For We are looking for a Senior Mobile Interaction Designer to envision the next generation of user interfaces for customer service across key mobile and desktop platforms. As a design pioneer, you will

8/26/2014  Campbell, CA  Save This Job

Vice President, Product Management (Self-Service)

24/7 Customer

Engineering Campbell, CA, United States Responsibilities Product Strategy: determining the 3 year core strategic vision for where we?ll compete, how we?ll compete why we?ll be successful in achieving our business goals Product Planning: translating Core Strategic Vision into

8/26/2014  Campbell, CA  Save This Job

Program Manager, Network Operations

24/7 Customer

You are a driven, proactive, highly motivated leader who can facilitate technical design and implementation discussions with an understanding of the underlying fundamental technologies and impacts to operations infrastructure. The ideal candidate will leverage their project

8/26/2014  Campbell, CA  Save This Job

NOC Engineer

24/7 Customer

Speech at 247 is currently seeking out a mid-to-senior level Systems Administrator to work in a NOC environment. The candidate will join a high energy company and a team of very dedicated individuals working one of two shifts that are eight hours in length. This position combines

8/26/2014  Campbell, CA  Save This Job

Senior Brand Designer

24/7 Customer

User Experience Design Campbell, CA, United States Who We Are Looking For We are looking for a motivated Senior Brand Designer who wants to help define aworld-class brand and steward it?s consistent expression to a global audience. The position is based in Campbell,

8/26/2014  Campbell, CA  Save This Job

Design Researcher

24/7 Customer

User Experience Design Campbell, CA, United States Job Description Job Title: Design Researcher Department: Design Studio ABOUT 247 DESIGN STUDIO The 247 Design Studio is a global cross-disciplinary team. Our mission is to advance state of the art customer

8/26/2014  Campbell, CA  Save This Job

Senior Service Engineer

24/7 Customer

Sr. Service Engineer ? Big Data (Hadoop) 247?s Network Operations team is looking for a Senior Service Engineer to architect, scale and support our Big Data platform. Responsibilities As the Sr. Service Engineer you will engage closely with engineering; lead the expansion and

8/26/2014  Campbell, CA  Save This Job

Senior DevOps Engineer

24/7 Customer

247 is seeking a Sr. Cloud/Dev Ops Engineer reporting to the VP of Network Operations, who will lead the design of its next generation Cloud platform. As the individual representing Network Operations, you will engage with development, service engineers and business leaders to

8/26/2014  Campbell, CA  Save This Job

Employment Branding and Internal Communications Manager

24/7 Customer

Corporate Campbell, CA, United States Responsibilities: Work directly with the Talent Acquisition and Marketing teams to develop and implement a marketing strategy to complement 247?s employment brand Provide employment branding and communications support for 247?s

8/26/2014  Campbell, CA  Save This Job

Security Risk & Compliance Manager

24/7 Customer

Corporate Campbell, CA, United States Responsibilities: Lead, manage and improve security, risk & compliance program for 247 Coordinate external audits, third party penetration tests and customer assessments of 247 platform Develop risk & compliance strategy in alignment with

8/26/2014  Campbell, CA  Save This Job

Sales Executive

24/7 Customer

247 makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. We do this over 2.5 billion times a year for the world?s leading companies.

8/26/2014  Campbell, CA  Save This Job

Vice President of Sales Operations

24/7 Customer

The VP of Sales Operations will work closely with Sales Management and other departments (Marketing, Finance, Customer Success, etc.) to drive the CRM strategy, including identifying enhancements to current technologies in use, increasing adoption, and ensuring full compliance

8/26/2014  Campbell, CA  Save This Job

Engagement Manager

24/7 Customer

ABOUT THE POSITION As part of the Service Delivery team, the Engagement Manager is responsible for scoping, leading, and ensuring the success of deployments of 247 Px solutions to customers and ensuring customer satisfaction and business success. The Senior Engagement Manager

8/26/2014  Campbell, CA  Save This Job

Chief Software Architect - Big Data Platform

24/7 Customer

In this role as Chief Software Architect, Big Data, you will work on evolving our highly-scalable and extensible data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels - including the web, IVR,

8/26/2014  Campbell, CA  Save This Job

Director of Big Data

24/7 Customer

In this role as Director of Engineering, Big Data, you will work on building a highly-scalable and extensible platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels - including the web, IVR, mobile, social

8/26/2014  Campbell, CA  Save This Job

Director, Product Management (Speech Applications)

24/7 Customer

Responsibilities Product Planning: translating Core Strategic Vision into rolling 18 month prioritized product roadmap and securing funding for the initiatives Product Lifecycle Management: working with R&D teams to articulate market/product requirements to take roadmap

8/26/2014  Campbell, CA  Save This Job

Senior Software Engineer

24/7 Customer

Engineering Alameda, CA, United States The position is based in Alameda, CA. Responsibilities include the design and development of platform components for multi-modal application design, mobile application development, speech automation, big data analytics, and cloud

8/26/2014  Alameda, CA  Save This Job

Senior Software Engineer - Big Data Platform

24/7 Customer

Are you passionate about building platforms that use machine learning to turn massive amounts of data into experiences that anticipate user?s needs so well they say ?how did they do that?? In the role of software engineer, you will work on building a highly-scalable and

8/26/2014  Campbell, CA  Save This Job

Senior Software Engineer - Mobile

24/7 Customer

Engineering Campbell, CA, United States Senior Software Engineer ? Mobile Platform Are you interested in building the future of customer service interactions? Are you excited by the opportunities that mobile has opened up for simplifying customer experience? We are looking

8/26/2014  Campbell, CA  Save This Job

Senior Software Engineer - Predictive Speech Platform

24/7 Customer

Responsibilities include the development of speech self-service products, design and implementation of platform areas such as the IDE, runtime engine, and analytics system, and delivery of speech lifecycle tools and utilities. The role demands expert OO programming skills, web

8/26/2014  Campbell, CA  Save This Job

Sr. Software Development Engineer in Test

24/7 Customer

Engineering Campbell, CA, United States 24/7 is a global software company backed by Sequoia Capital. We enable intuitive consumer experiences for Global 100 enterprises. We provide the cloud platform and applications to automate all customer interactions across channels,

8/26/2014  Campbell, CA  Save This Job

Software Engineer - Big Data Platform - NCG

24/7 Customer

Engineering Alameda or Campbell, CA, United States Desired Skills and Experience Responsibilities include the design and development of various components of the big data platform, including the Real Time Stream Processor, Large Data Store, Processing Engine, Job Control

8/26/2014  Campbell, CA  Save This Job

Senior Corporate Counsel

24/7 Customer

This attorney would be responsible for assisting in drafting and negotiating commercial transaction agreements with our Fortune 500 clients, managing contracting with the company?s vendors and handling a variety of legal matters. The ideal candidate will have experience drafting

7/27/2014  Campbell, CA  Save This Job

Director of Solutions and Presales Engineering

24/7 Customer

This position is based in United States, near a major airport, with 20%-35% travel in the field. 247 is seeking a senior business and technical professional with a passion for customer advocacy and initiative to drive innovation in our digital enterprise solutions team. We are

7/27/2014  Campbell, CA  Save This Job

Account Director - Travel Industry

24/7 Customer

The Group Account Manager will successfully establish and maintain business relationships at the highest levels within the client organizations, with the goal of expanding the existing mix of technology products and services 247 provides to its customers. They will have direct

7/27/2014  Campbell, CA  Save This Job

Director of Sales - Financial Services

24/7 Customer

247 makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. We do this over 2.5 billion times a year for the world?s leading companies.

7/27/2014  Campbell, CA  Save This Job

Sr. Industry Marketing Manager

24/7 Customer

Do you want to help define the next generation of customer experience? Do you want to reshape how consumers interact and engage with businesses? Do you want to work on products at the intersection of big data and natural user interfaces? From prediction and engagement through

7/27/2014  Campbell, CA  Save This Job

Senior Integration Architect

24/7 Customer

The Sr. IA will interface directly with 247 strategic clients and partners to lead, drive, and support end-to-end service delivery of customer care solutions including the integration of VXML applications, call control applications, speech recognition and grammar solutions, voice

7/27/2014  Campbell, CA  Save This Job

Customer Success Manager

24/7 Customer

Account Manager ? Customer Success (Req#: TBD) The Account Manager ? Customer Success will be responsible for driving financial growth for 247 through expanding the company?s relationships within established customers in the travel, telco and cable industries. The Account Manager

7/27/2014  Campbell, CA  Save This Job

Account Director - Financial Services

24/7 Customer

The Account Manager drives Global financial growth for 247 through implementation of sales expansion strategies within the defined clients assigned. This Account Manager typically has revenue responsibility of less than $100 million and reports to a Chief Delivery Officer of

7/27/2014  New York, NY  Save This Job

Sr. Software Engineer - Javascript/Front-end

24/7 Customer

The Senior Engineer will be a leading member of the team architecting consumer-facing web applications and frameworks. This team builds configurable front end applications in desktop web and mobile web. 247 powers award winning solutions for fortune 500 companies.

7/27/2014  Campbell, CA  Save This Job