24/7 Customer

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Web Site:
Headquarters:910 East Hamilton Avenue
Suite 240
Campbell, CA 95008
United States
Industry:Business Products and Services
Investors:Sequoia Capital

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24/7 Customer Jobs

Systems Engineer - SB1

24/7 Customer

Responsibilities Build, monitor and manage critical infrastructure services on Linux/Solaris/ and windows servers. Identify and deliver automation improvements in maintaining large fleet of servers. Write scripts to implement innovative solutions. Participates in architecture

10/31/2014  Campbell  Save This Job

NOC Engineer

24/7 Customer

Speech at 247 is currently seeking out a mid-to-senior level Systems Administrator to work in a NOC environment. The candidate will join a high energy company and a team of very dedicated individuals working one of two shifts that are eight hours in length. This position combines

10/31/2014  Campbell, CA  Save This Job

Senior Visual Communications Designer

24/7 Customer

The design studio at 247 is a global strategic resource providing the state of the art in customer experience design to Fortune 100 retail, financial, travel and telco companies. 247 is a privately-held global software company backed by Sequoia Capital that provides a cloud

10/31/2014  Campbell, CA  Save This Job

Senior Service Engineer

24/7 Customer

247?s Network Operations team is looking for a Senior Service Engineer to architect, scale and support our Big Data platform. Responsibilities As the Sr. Service Engineer you will engage closely with engineering; lead the expansion and oversee the support of our Big Data

10/31/2014  Campbell, CA  Save This Job

NOC Engineer

24/7 Customer

Speech at 247 is currently seeking out a mid-to-senior level Systems Administrator to work in a NOC environment. The candidate will join a high energy company and a team of very dedicated individuals working one of two shifts that are eight hours in length. This position combines

10/31/2014  Campbell, CA  Save This Job

NOC Engineer

24/7 Customer

Speech at 247 is currently seeking out a mid-to-senior level Systems Administrator to work in a NOC environment. The candidate will join a high energy company and a team of very dedicated individuals working one of two shifts that are eight hours in length. This position combines

10/31/2014  Campbell, CA  Save This Job

Senior DevOps Engineer

24/7 Customer

247 is seeking a Sr. Cloud/Dev Ops Engineer reporting to the VP of Network Operations, who will lead the design of its next generation Cloud platform. As the individual representing Network Operations, you will engage with development, service engineers and business leaders to

10/31/2014  Campbell, CA  Save This Job

Senior Software Engineer

24/7 Customer

Engineering Alameda, CA, United States The position is based in Alameda, CA. Responsibilities include the design and development of platform components for multi-modal application design, mobile application development, speech automation, big data analytics, and cloud

10/1/2014  Alameda, CA  Save This Job

Director of Big Data

24/7 Customer

In this role as Director of Engineering, Big Data, you will work on building a highly-scalable and extensible platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels - including the web, IVR, mobile, social

10/1/2014  Campbell, CA  Save This Job

Security Risk & Compliance Manager

24/7 Customer

Corporate Campbell, CA, United States Responsibilities: Lead, manage and improve security, risk & compliance program for 247 Coordinate external audits, third party penetration tests and customer assessments of 247 platform Develop risk & compliance strategy in alignment with

10/1/2014  Campbell, CA  Save This Job

Software Engineer - Big Data Platform - NCG

24/7 Customer

Engineering Alameda or Campbell, CA, United States Desired Skills and Experience Responsibilities include the design and development of various components of the big data platform, including the Real Time Stream Processor, Large Data Store, Processing Engine, Job Control

10/1/2014  Campbell, CA  Save This Job

Sr. Engagement Manager - 100

24/7 Customer

ABOUT THE POSITION As part of the Service Delivery team, the Engagement Manager is responsible for scoping, leading, and ensuring the success of deployments of 247 Px solutions to customers and ensuring customer satisfaction and business success. The Engagement Manager will also

10/1/2014  Alameda, CA  Save This Job

Voice Interaction Designer

24/7 Customer

Summary: Have you ever been frustrated trying to use an Automated Speech application? Do you think most speech applications out there are either dumb or too complicated? Ever wonder why that voice user interface recognized everything but the obvious? Want to be a part of a team

10/1/2014  Campbell, CA  Save This Job

Director of Product Management

24/7 Customer

Engineering Alameda or Campbell, CA, United States 247 is a profitable global software company that processes and analyzes over 1 billion customer interaction events per year. We build and manage a suite of SaaS applications, all running on our Predictive Experience Platform

10/1/2014  Campbell, CA  Save This Job

Sr. Software Development Engineer in Test

24/7 Customer

Engineering Campbell, CA, United States 24/7 is a global software company backed by Sequoia Capital. We enable intuitive consumer experiences for Global 100 enterprises. We provide the cloud platform and applications to automate all customer interactions across channels,

10/1/2014  Campbell, CA  Save This Job

Senior Software Engineer - Predictive Speech Platform

24/7 Customer

Responsibilities include the development of speech self-service products, design and implementation of platform areas such as the IDE, runtime engine, and analytics system, and delivery of speech lifecycle tools and utilities. The role demands expert OO programming skills, web

10/1/2014  Campbell, CA  Save This Job

Chief Software Architect - Big Data Platform

24/7 Customer

In this role as Chief Software Architect, Big Data, you will work on evolving our highly-scalable and extensible data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from multiple channels - including the web, IVR,

10/1/2014  Campbell, CA  Save This Job

Senior Software Engineer - Full Stack Development

24/7 Customer

This position is within the Self Service Engineering department. Our role is to execute on the product strategy and roadmap for automating multi-modal customer service interactions available across multiple channels and consumer devices. This team architects and delivers robust

10/1/2014  Campbell, CA  Save This Job

User Interface Architect

24/7 Customer

Engineering Campbell, CA, United States As a member of this team, you will share in the challenge and satisfaction of building enterprise-class services with a proven high degree of availability. Additionally, you will gain experience with a variety of cutting-edge

10/1/2014  Campbell, CA  Save This Job

Sr. Software Development Engineer in Test

24/7 Customer

247 makes it simple for consumers to connect with companies to get things done. We offer a suite of SaaS applications, all running on our Predictive Experience Platform ?to drive customer service and sales outcomes across the web, social, mobile, and voice channels. We work with

10/1/2014  Campbell, CA  Save This Job

Sr. Software Development Engineer in Test

24/7 Customer

247 makes it simple for consumers to connect with companies to get things done. We offer a suite of SaaS applications, all running on our Predictive Experience Platform ?to drive customer service and sales outcomes across the web, social, mobile, and voice channels. We work with

10/1/2014  Campbell, CA  Save This Job

Sr. Product Marketing Manager - Industry Solutions

24/7 Customer

Do you want to help define the next generation of customer experience? Do you want to reshape how consumers interact and engage with businesses? Do you want to work on products at the intersection of big data and natural user interfaces? From prediction and engagement through

10/1/2014  Alameda, CA  Save This Job

Director, Product Management (Big Data Analytics)

24/7 Customer

Position Summary 247 is currently seeking a Director of Product Management to build out the next generation of SaaS / PaaS applications that provide awesome customer experiences. This includes responsibility for development initiatives for our big data infrastructure and

10/1/2014  Campbell, CA  Save This Job

Software Engineer - Predictive Speech Platform

24/7 Customer

Responsibilities include the development of speech self-service products, design and implementation of platform areas such as the IDE, runtime engine, and analytics system, and delivery of speech lifecycle tools and utilities. The role demands expert OO programming skills, web

10/1/2014  Campbell, CA  Save This Job

Senior Software Development Engineer in test - Big Data

24/7 Customer

247 makes it simple for consumers to connect with companies to get things done. We offer a suite of SaaS applications, all running on our Predictive Experience Platform ?to drive customer service and sales outcomes across the web, social, mobile, and voice channels. We work with

10/1/2014  Campbell, CA  Save This Job

Senior Software Engineer - Mobile

24/7 Customer

Engineering Campbell, CA, United States Senior Software Engineer ? Mobile Platform Are you interested in building the future of customer service interactions? Are you excited by the opportunities that mobile has opened up for simplifying customer experience? We are looking

10/1/2014  Campbell, CA  Save This Job

Quality Assurance Lead - White Box

24/7 Customer

Engineering Alameda, CA, United States Play the role of a Java-savvy developer, building multimodal test apps Design, develop and maintain automation frameworks Complete ownership of end to end testing environment for the application development platform Work with Product

10/1/2014  Alameda, CA  Save This Job

Director of Product Management - Speech

24/7 Customer

Engineering Campbell, CA, United States What We?re Looking For We need a Director of Product Management to build out the next generation of Self-Service applications that provide awesome customer experiences, with specific focus on our Speech IVR and VividSpeech product

10/1/2014  Campbell, CA  Save This Job

Senior Software Engineer - Big Data Platform

24/7 Customer

Are you passionate about building platforms that use machine learning to turn massive amounts of data into experiences that anticipate user?s needs so well they say ?how did they do that?? In the role of software engineer, you will work on building a highly-scalable and

10/1/2014  Campbell, CA  Save This Job

Engagement Manager

24/7 Customer

ABOUT THE POSITION As part of the Service Delivery team, the Engagement Manager is responsible for scoping, leading, and ensuring the success of deployments of 247 Px solutions to customers and ensuring customer satisfaction and business success. The Senior Engagement Manager

10/1/2014  Campbell, CA  Save This Job

Senior Integration Architect

24/7 Customer

The Sr. IA will interface directly with 247 strategic clients and partners to lead, drive, and support end-to-end service delivery of customer care solutions including the integration of VXML applications, call control applications, speech recognition and grammar solutions, voice

10/1/2014  Campbell, CA  Save This Job

Customer Success Manager

24/7 Customer

Account Manager ? Customer Success (Req#: TBD) The Account Manager ? Customer Success will be responsible for driving financial growth for 247 through expanding the company?s relationships within established customers in the travel, telco and cable industries. The Account Manager

10/1/2014  Campbell, CA  Save This Job