24/7 Customer

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Web Site:
Headquarters:910 East Hamilton Avenue
Suite 240
Campbell, CA 95008
United States
Industry:Business Products and Services
Investors:Sequoia Capital

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24/7 Customer Jobs

Automation Development Architect

24/7 Customer

Quality Assurance Campbell, California Description About 247 Self-Service This position is within the Self Service Engineering department. Our role is to execute on the product strategy and roadmap for automating multi-modal customer service interactions available across

8/20/2015  Campbell, CA  Save This Job

Senior Interaction Designer

24/7 Customer

Design Campbell, California Description About the 24 7 Design Studio The mission of the Design Studio is to advance the state of the art in customer experience through exceptional design. 24 7 are a pre-IPO company backed by Sequoia. We provide the cloud platform and

8/20/2015  Campbell, CA  Save This Job

Director, API Product Management & Strategy

24/7 Customer

Product Management Campbell, California Description As the leader for API Product Management and Strategy, you will define the strategy, priorities, and roadmap for exposing the capabilities of 247?s Omnichannel platform through API?s. These services will be consumed by

8/20/2015  Campbell, CA  Save This Job

Senior Voice Interaction Designer

24/7 Customer

Design Alameda or Campbell, California APPLY Description About 247 Service Delivery The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service

8/20/2015  Campbell, CA  Save This Job

Multimodal Interaction Designer

24/7 Customer

Design Alameda or Campbell, California Description About 247 Service Delivery The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service

8/20/2015  Campbell, CA  Save This Job

Senior ServiceNow Developer

24/7 Customer

Network Operations Campbell, California APPLY Description The Senior ServiceNow Administrator will be responsible for architecting, implementing and managing the ServiceNow instance for 24/7. Post Implementation, this includes being the first point of escalation within the

8/20/2015  Campbell, CA  Save This Job

Product Manager - Omnichannel

24/7 Customer

Product Management Campbell, California Description About 247 Product Management The 247 Product Management team plays a critical role in creating products that anticipate the market?s needs. Our mission is to enable global enterprises to deliver a differentiated customer

8/20/2015  Campbell, CA  Save This Job

Employment Branding and Internal Communications Manager

24/7 Customer

Human Resources & Recruiting Campbell, California Description We have an exciting opportunity for someone who is passionate about employment branding and internal communications. Do you want to be a key part of bringing 247?s employment brand to life? Do you want to define and

8/20/2015  Campbell, CA  Save This Job

Senior Payroll Manager

24/7 Customer

Human Resources & Recruiting Campbell, California APPLY Description Do you enjoy a challenge? Are you assertive, but able to communicate effectively with all levels of management? Do you have experience processing payroll for multiple locations? Are you passionate about

8/20/2015  Campbell, CA  Save This Job

Software Engineer - Big Data Platform

24/7 Customer

Software Engineering Campbell, California APPLY Description In the role of software engineer, you will work on building a highly-scalable and extensible big data platform that provides the foundation for collecting, storing, modeling, and analyzing massive data sets from

8/20/2015  Campbell, CA  Save This Job

Product Manager - Consumer Experience

24/7 Customer

Product Management Campbell, California Description About 247 Product Management The 247 Product Management team plays a critical role in creating products that anticipate the market?s needs. Our mission is to enable global enterprises to deliver a differentiated customer

8/20/2015  Campbell, CA  Save This Job

Principal Multimodal Designer

24/7 Customer

Design Campbell, California Description About the 24 7 Design Studio The mission of the Design Studio is to advance the state of the art in customer experience through exceptional design. 24 7 are a pre-IPO company backed by Sequoia. We provide the cloud platform and

8/20/2015  Campbell, CA  Save This Job

Multimodal Interaction Design Manager

24/7 Customer

Design Alameda or Campbell, California Description About 247 Service Delivery The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service

8/20/2015  Campbell, CA  Save This Job

Engagement Manager

24/7 Customer

ABOUT THE POSITION As part of the Service Delivery team, the Engagement Manager is responsible for scoping, leading, and ensuring the success of deployments of 247 Px solutions to customers and ensuring customer satisfaction and business success. The Senior Engagement Manager

7/21/2015  Campbell, CA  Save This Job

SOC Engineer

24/7 Customer

SOC Engineer Network Operations Campbell, CA, United States 247 makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. We do this

7/21/2015  Campbell, CA  Save This Job

Applications Lead - Speech

24/7 Customer

The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service experience for millions of consumers who interact with major enterprises around the

7/21/2015  Campbell, CA  Save This Job

NOC Engineer

24/7 Customer

Speech at 247 is currently seeking out a mid-to-senior level Systems Administrator to work in a NOC environment. The candidate will join a high energy company and a team of very dedicated individuals working one of two shifts that are eight hours in length. This position combines

7/21/2015  Campbell, CA  Save This Job

NOC Engineer

24/7 Customer

Speech at 247 is currently seeking out a mid-to-senior level Systems Administrator to work in a NOC environment. The candidate will join a high energy company and a team of very dedicated individuals working one of two shifts that are eight hours in length. This position combines

7/21/2015  Campbell, CA  Save This Job

Applications Lead

24/7 Customer

The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service experience for millions of consumers who interact with major enterprises around the

7/21/2015  Campbell, CA  Save This Job

Senior Software Engineer - Mobile

24/7 Customer

Engineering Campbell, CA, United States Senior Software Engineer ? Mobile Platform Are you interested in building the future of customer service interactions? Are you excited by the opportunities that mobile has opened up for simplifying customer experience? We are looking

7/21/2015  Campbell, CA  Save This Job

Senior Business Analyst

24/7 Customer

247 is currently seeking a Sr. Business Analyst to help turn data from our hundreds of millions of users into meaningful, shareable insights that direct our strategy, product roadmap, go to market approach, and partnerships. This individual will be responsible for ensuring that

7/21/2015  Campbell, CA  Save This Job

Network Engineer - Campbell

24/7 Customer

247 makes customer service and sales simple. We use big data and predictive analytics to understand customers and drive better service and sales results over 2.5 B times a year for the world?s leading companies. 247?s platform enables an omnichannel interaction experience that

7/21/2015  Campbell, CA  Save This Job

Software Development Engineer in Test - Loading Performance Test Automation

24/7 Customer

This position is within the Self Service Engineering department. Our role is to execute on the product strategy and roadmap for automating multi-modal customer service interactions available across multiple channels and consumer devices. This team architects and delivers robust

7/21/2015  Campbell, CA  Save This Job

Sr Software Development Engineer in Test - Virtual Assistant Platform

24/7 Customer

This position is within the Self Service Engineering department. Our role is to execute on the product strategy and roadmap for automating multi-modal customer service interactions available across multiple channels and consumer devices. This team architects and delivers robust

7/21/2015  Campbell, CA  Save This Job

Software Engineer

24/7 Customer

The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service experience for millions of consumers who interact with major enterprises around the

7/21/2015  Campbell, CA  Save This Job

Software Engineering Lead

24/7 Customer

The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service experience for millions of consumers who interact with major enterprises around the

7/21/2015  Campbell, CA  Save This Job

Senior Machine Learning Engineer - Omnichannel

24/7 Customer

Analytics and Data Sciences US Campbell, CA, United States About 247 Data Sciences Group (DSG) Data Sciences Group (DSG) is responsible for continually innovating and improving 247?s premier voice applications. The group is also responsible for research, development, and

7/21/2015  Campbell, CA  Save This Job

Cloud Services Architect

24/7 Customer

Engineering Alameda or Campbell, CA, United States About 247 Service Delivery The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service

7/21/2015  Campbell, CA  Save This Job

Development Operations Engineer - Tools

24/7 Customer

Network Operations - DevOps Campbell, CA, United States About the 24 7 Network Operations The Network Operations team designs, implements, and maintains the global infrastructure and environments used to build, test, and run 247?s omni-channel customer engagement and big data

7/21/2015  Campbell, CA  Save This Job

Development Operations Engineer - Tools

24/7 Customer

Network Operations - DevOps Campbell, CA, United States About the 24 7 Network Operations The Network Operations team designs, implements, and maintains the global infrastructure and environments used to build, test, and run 247?s omni-channel customer engagement and big data

7/21/2015  Campbell, CA  Save This Job

Software Engineering Team Lead

24/7 Customer

The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service experience for millions of consumers who interact with major enterprises around the

7/21/2015  Campbell, CA  Save This Job

Network Engineer - Campbell

24/7 Customer

Company Description 247 makes customer service and sales simple. We use big data and predictive analytics to understand customers and drive better service and sales results over 2.5 B times a year for the world?s leading companies. 247?s platform enables an omnichannel

7/21/2015  Campbell, CA  Save This Job

Network Engineer

24/7 Customer

247 makes customer service and sales simple. We use big data and predictive analytics to understand customers and drive better service and sales results over 2.5 B times a year for the world?s leading companies. 247?s platform enables an omnichannel interaction experience that

7/21/2015  Campbell, CA  Save This Job

Senior QA Engineer

24/7 Customer

The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service experience for millions of consumers who interact with major enterprises around the

7/21/2015  Richmond, VA  Save This Job

Director, Self-Service Product Marketing

24/7 Customer

Sales and Marketing Alameda or Campbell, CA, United States 247 is looking for an experienced Product Marketer with strong leadership, creative and analytical skills to lead product marketing for our self-service offerings: Products: Virtual Assistant, Vivid Speech (Visual

7/21/2015  Campbell, CA  Save This Job

Global IT Network Services and Architecture Head

24/7 Customer

The Global IT Network Services and Architecture head is responsible for the strategic architecture and management of network and infrastructure services for 247?s global customer support centers. You will be required to transform commercial requirements into technology

7/21/2015  Campbell, CA  Save This Job

Software Engineer - Full Stack Development

24/7 Customer

Software Engineering Campbell, CA, United States The Software Engineer will be a leading member of the team driving research and development of the 247 platforms. This team builds platform infrastructure and configurable front end applications in native mobile, mobile web, and

7/21/2015  Campbell, CA  Save This Job

Senior Software Engineer - Full Stack Development

24/7 Customer

Software Engineering Campbell, CA, United States The Senior Software Engineer will be a leading member of the team driving research and development of the 247 platforms. This team builds platform infrastructure and configurable front end applications in native mobile, mobile

7/21/2015  Campbell, CA  Save This Job

Software Engineer - Prediction Platform

24/7 Customer

Do you want to help define the next generation of customer experience? Reshape how consumers interact and engage with businesses? Define new products at the intersection of big data and natural user interfaces (speech, touch, and gesture)? From prediction and engagement through

7/21/2015  Campbell, CA  Save This Job

Senior QA Engineer

24/7 Customer

The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service experience for millions of consumers who interact with major enterprises around the

7/21/2015  Campbell, CA  Save This Job

Dir, Strategic Accounts - Financial Services

24/7 Customer

Sales Alameda or Campbell, CA, United States We have an immediate need for a senior level sales professional to grow regional territories in the US within the financial services industry. If you are you an experienced sales hunter with 5+ years of successful experience selling

7/21/2015  Campbell, CA  Save This Job

Dir, Self-Service Product Marketing

24/7 Customer

Sales Alameda or Campbell, CA, United States 247 is looking for an experienced Product Marketer with strong leadership, creative and analytical skills to lead product marketing for our self-service offerings: Products: Virtual Assistant, Vivid Speech (Visual IVR), and Speech

7/21/2015  Campbell, CA  Save This Job

Senior Software Engineer - Prediction Platform - Speech

24/7 Customer

Do you want to help define the next generation of customer experience? Reshape how consumers interact and engage with businesses? Define new products at the intersection of big data and natural user interfaces (speech, touch, and gesture)? From prediction and engagement through

7/21/2015  Campbell, CA  Save This Job

Dir Sales, Banking, Financial Services & Insurance

24/7 Customer

Sales Minneapolis, MN, United States We are seeking an ambitious Sales Leader to grow our business. The winning candidate has demonstrated success as a true sales ?hunter? to focus on Banking, Financial Services & Insurance industries. S/he has established relationships with

7/21/2015  Minneapolis, MN  Save This Job

Development Operations Engineer - Tools

24/7 Customer

Network Operations - DevOps Campbell, CA, United States About the 24 7 Network Operations The Network Operations team designs, implements, and maintains the global infrastructure and environments used to build, test, and run 247?s omni-channel customer engagement and big data

7/21/2015  Campbell, CA  Save This Job

Research Engineer - NLP and Machine Learning

24/7 Customer

Data Science and Analytics Campbell, CA, United States REQUIREMENTS: Bachelor?s or Master's degree in Computer Science / Electrical Engineering (or related fields) Experience in at least one of these areas: Hands-on experience in software development preferably in Python

7/21/2015  Campbell, CA  Save This Job

QA Lead

24/7 Customer

The 247 Service Delivery Applications team builds world-class mobile, web, and speech recognition applications, as well as framework components. Our mission is to improve the customer service experience for millions of consumers who interact with major enterprises around the

7/21/2015  Campbell, CA  Save This Job

NOC Engineer

24/7 Customer

Speech at 247 is currently seeking out a mid-to-senior level Systems Administrator to work in a NOC environment. The candidate will join a high energy company and a team of very dedicated individuals working one of two shifts that are eight hours in length. This position combines

7/21/2015  Campbell, CA  Save This Job

Senior Software Engineer - Big Data Platform

24/7 Customer

Are you passionate about building platforms that use machine learning to turn massive amounts of data into experiences that anticipate user?s needs so well they say ?how did they do that?? In the role of software engineer, you will work on building a highly-scalable and

7/21/2015  Campbell, CA  Save This Job

Senior Software Engineer

24/7 Customer

Engineering Alameda, CA, United States The position is based in Alameda, CA. Responsibilities include the design and development of platform components for multi-modal application design, mobile application development, speech automation, big data analytics, and cloud

7/21/2015  Alameda, CA  Save This Job