Contact Solutions

Jump to Current Jobs at Contact Solutions

As customer self-service experts, Contact Solutions provides a more personalized customer service experience through its patented Continuous Improvement Methodology-. This unique model quantifies the customer experience (CX), enabling our clients to continuously improve performance and achieve ROI, year-after-year. This is accomplished through the seamless integration of IVR, Web, chat, mobile, SMS and live help. Contact Solutions is one of the top-five largest hosted IVR providers in North America and the recipient of the Frost & Sullivan Product Differentiation Award.

Web Site:
Headquarters:11950 Democracy Drive
Reston, VA 20190
United States
Employees:>100
Year Founded:2002
Industry:Telecommunications

About Contact Solutions:

As customer self-service experts, Contact Solutions provides a more personalized customer service experience through its patented Continuous Improvement Methodology-. This unique model quantifies the customer experience (CX), enabling our clients to continuously improve performance and achieve ROI, year-after-year. This is accomplished through the seamless integration of IVR, Web, chat, mobile, SMS and live help. Contact Solutions is one of the top-five largest hosted IVR providers in North America and the recipient of the Frost & Sullivan Product Differentiation Award.

Contact Solutions is at the forefront of its industry and growing faster than our top 4 competitors--combined We have a fast-paced, team-oriented culture that places a premium on innovating thinking, employee engagement, and continuous improvement. We are inventing real customer service and driving substantial impact for our clients. We have been recognized with the CARE Award for our family-friendly atmosphere and supportive culture. Employees enjoy opportunities to make a difference, receive excellent employer-paid benefit options, and are part of various employee involvement activities including a rich wellness program, bagel Tuesdays, social Thursdays and more

Contact Solutions offers a competitive salary and benefits package, including employer-paid medical, dental, life and disability benefits, generous 401(k) match, stock options, and telecommuting (flexible work arrangements). Contact Solutions is an Equal Employment Opportunity and Affirmative Action Employer.


Support Contact Solutions

Link up your social media account to automatically promote the positions at Contact Solutions.

New Jobs at Contact Solutions

Get a job alert every time Contact Solutions posts a job.

Contact Solutions Jobs

No Jobs Found.

Contact Solutions does not have any jobs posted at this time.