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Responsibilities Monitor organizational performance and perform quality control evaluations. Perform departmental projects and corporate initiatives as assigned Review processes, recommend improvements, increase customer service levels and reduce operational risks. Create5/3/2013 Salt Lake City, UT Save This Job
This position will be part of a small team tasked with defining and delivering the future architecture covering core platform, solutions strategy, and data platforms at Echopass. This position will demand critical thinking skills and the ability to work in agile and vague5/3/2013 Salt Lake City, UT Save This Job
Responsibilities Management of the entire product lifecycle process Developing new product ideas, improving, and transitioning existing products Defining business & market requirements Market and competitive intelligence Collecting and incorporating customer feedback /5/3/2013 Pleasanton, CA Save This Job
Description This position, working remotely, will provide project management and technical leadership for the implementation of Echopass SaaS solutions. This position requires excellent communication skills, high energy, high commitment, high integrity and experience dealing4/3/2013 Pleasanton, CA Save This Job
Description This position will support all aspects of the Genesys system and the associated infrastructure within Echopass. This position supports and enterprise environment and will be responsible for the migration and upgrades, as well as the implementation of new sites.4/3/2013 Pleasanton, CA Save This Job
Description This position is a support and administration position with SQL databases. This position will have oversight into the assessment, recommendation, and final implementations of database technologies. Position will provide a consistent methodology for database integrity4/3/2013 Salt Lake City, UT Save This Job
Description Under the direction of the SVP, you will provide sales, marketing, and strategic business development for the Finance and Insurance market segments for Echopass. You will be chartered with all aspects of account development which includes client identification,4/3/2013 Pleasanton, CA Save This Job
Responsibilities Seek out new business opportunities through prospecting and schedule meetings with those at the purchasing level of an organization. Present solution-based opportunities to prospective clients and relay needs and requests to Echopass management Create4/3/2013 Pleasanton, CA Save This Job
This position will create, manage, and respond to trouble tickets submitted by customers experiencing challenges using Echopass technology or software products and provide exceptional customer support to Echopass customers via phone calls, chat, and email communications.4/3/2013 Salt Lake City, UT Save This Job
Position Description: The Echopass Senior Solutions Architect is focused on customer experience and solutions for the clients and partners of Echopass contact center cloud services. The position is responsible for translating client and partner requirements into technical4/3/2013 Pleasanton, CA Save This Job