RedSeal Systems

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Web Site:
Headquarters:One Lagoon Drive
Third Floor, Suite 375
Redwood City, CA 94065
United States
Industry:Software
Investors:JAFCO Ventures, Sutter Hill Ventures, Venrock Associates

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Sr. Support Escalation Engineer (Tier 2)

RedSeal Systems

Job Description See escalated customer support cases through to completion. Review network device config files, server logs, and RedSeal source code (Java, XML) to find root causes of customer issues. Communicate requests for product code fixes to developers. Maintain ongoing

7/29/2014  Sunnyvale, CA  Save This Job