Technical Writer Regent Education
THIS JOB HAS EXPIRED The Role
The Technical Writer's role is to develop high-level, client facing technical documentation for Regent Education?s software packages. Outputs will include a range of documents and diagrams to be read by both technical and non-technical personnel internally and externally.
Collaborate with Delivery Services and Product Development staff to collect, interpret and develop product solution documentation, to be delivered to our clients
Edit, organize and improve existing product solution documentation
Establish, communicate, and maintain documentation standards with a focus on a consistent look and feel
Proof and edit technical product solution documentation internal Delivery Services team members for the purpose of dissemination to external clients
Develop written and online technical documents for use by employees
Provide and document technical and abstract ideas and technical strategies
Develop and execute process for documentations maintenance that corresponds to our product release schedule
Conduct interviews with other team members, staff and other personnel to evaluate the usefulness and practicality of new publications.
Interact daily with Software Engineers, Project Managers and IT Personnel and work closely with them to understand products, services and procedures necessary to produce quality documentation, publications, policies and procedures
Stay abreast of innovative technologies that can improve the delivery of our software solutions to our clients
Research and suggest tools to streamline documentation and archival processes
Gather and research technical information, including engineering and development information, for use in documentations activities.
Maintain understanding of applications and levels of user proficiency
Coordinate layouts and organization of documentation
Create graphics images, flow charts and diagrams for inclusions in documentation
Review, edit and proofread materials written by others
Microsoft Word, Excel, Visio, PowerPoint experience. Any other documentation software experience is a plus.
Hands-on technical writing and editing experience, with specific experience in documenting enterprise level technology software applications and databases systems
Knowledge of information gathering, planning, document control techniques and organizing methods and principles.
Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding.
Technical Writing skills, to communicate information effectively to customers, managers, and IT teams.
Ability to effectively prioritize and execute tasks.
||47 East South Street |
Frederick, MD 21701
THIS JOB HAS EXPIRED