Support-Engineer Jobs in

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Associate Customer Support Engineer

Kalido

Position Summary: To deliver product-focused, technical support to implementers and users of Kalido products, while minimizing any disruption that may be attributable to the product, or its use. Provide both chat and email support to new customers taking the online ?CBT? training

4/23/2013  Burlington, MA  Save This Job

Customer Support Engineer

Kalido

Position Summary: To deliver product-focused, technical support to implementers and users of Kalido products, while minimizing any disruption that may be attributable to the product, or its use. Key Responsibilities: Provide resolutions and/or work around advice in response to

4/23/2013  Burlington, MA  Save This Job

Technical Support Engineer

Groundhog Technologies

Job Description Job Type: Full-Time Travel: 3-6 months Description: Provide technical support to Salespeople in the pre-sale stage, e.g., to give technical presentations and demo; to analyze new wireless technologies; to prepare technical documents, etc. Assist Salespeople to

4/23/2013  Cambridge, MA  Save This Job

Support Engineer

PivotLink

This position will be responsible for the ongoing user support of the PivotLink suite of products and delivering training to customers as needed. Area of Responsibility: Handle daily service/calls requests Monitor accounts daily for problems Troubleshoot and diagnose

4/22/2013  Bellevue, WA  Save This Job

Product Support Engineer

SevOne

Overview: SevOne, Inc. is a software company based in Wilmington, DE that delivers the industry?s fastest, most scalable and comprehensive real-time network monitoring, troubleshooting and performance reporting solution. The SevOne network performance management solution

4/21/2013  Wilmington, DE  Save This Job

Software Support Engineer

Ellie Mae

(Tier 2 Technical Client Care Agent) Position Summary: The Tier 2 Technical Client Care Agent acts as a technical expert and escalation point for Ellie Mae products, services, and for supporting platform technologies. The Tier 2 Technical Client Care works with key clients and

4/16/2013  Pleasanton, CA  Save This Job

Technical Support Engineer

Insight Direct

Job Description Primary responsibilities will include: - Ensuring customer satisfaction with ServiceCEO and Insight direct - Providing tier two phone, email, and live chat support to customer inquiries on technical support problems and training questions

4/14/2013  Boston, MA  Save This Job

Customer Support Engineer (Remote Possible)

Xamarin

The Ideal Candidate You will be the first point of contact with our customers, so you will work through support cases and prioritize cases appropriately. Working closely with Xamarin product engineers, you will guide customers from a potential problem to a successful solution,

4/14/2013  Cambridge, MA  Save This Job

Developer Support Engineer

Thinkmap

Provide high-level development expertise applied to specific customer goals. Write precise and useful documentation and email support. Develop Java-based extensions to Thinkmap (Plug-ins) for customers and write clear documentation for using such plug-ins. Be a key contributor to

4/14/2013  New York, NY  Save This Job

Solutions Support Engineer, Associate

Ping Identity

Job Summary This individual is responsible for supporting Ping Identity?s customers using Ping Federate and any of our integration kits. They must work with our customers? IT personnel to understand the nature of the issue and communicate to the customer how to resolve the

4/9/2013  Waltham, MA  Save This Job

Solutions Support Engineer, Gold

Ping Identity

Job Summary This individual is responsible for supporting Ping Identity?s customers using PingFederate and any of our integration kits. They must work with our customers? IT personnel to understand the nature of the issue and communicate to the customer how to resolve the issue.

4/9/2013  Waltham, MA  Save This Job

Technical Customer Support Engineer

Calabrio

POSITION SUMMARY Technical Customer Support Engineers provide quality support for Calabrio?s customers. This includes receiving product inquiries; answering questions of varying complexity; and resolving problems for direct end-users of the products as well as for engineers

4/9/2013  Minneapolis, MN  Save This Job

Solutions Support Engineer, Gold

Ping Identity

Job Summary This individual is responsible for supporting Ping Identity?s customers using PingFederate and any of our integration kits. They must work with our customers? IT personnel to understand the nature of the issue and communicate to the customer how to resolve the issue.

4/9/2013  Waltham, MA  Save This Job

TECHNICAL CUSTOMER SUPPORT ENGINEER

Calabrio

Are you a Customer Service Professional who loves a wide variety of challenges? Do you enjoy using a variety of tools and technologies to solve customer problems? Do you want to be part of an exciting, innovative, and fast paced growing software company? Do you value delivering

4/9/2013  Anaheim, CA  Save This Job

Customer Support Engineer

McCabe Software, Inc.

Responsibilities: Primary responsibility is responding to internal and external customer questions and problems Provide levels 1 through 2 technical product support General usage and how to instructions Advanced usage, process and integration instructions

4/7/2013  Cranston, RI  Save This Job

Technical Support Engineer - Level II

Scribe Software Corporation

Position Type: Full time, Exempt Salary: Commensurate with experience Description: Technical Support Analyst Level II reports to the Services Director. The responsibilities for the position combine software technical support and systems analysis, training, and consulting focused

4/6/2013  Manchester, NH  Save This Job

Technical Support Engineer I

Dorado Software

Dorado Software, Inc. is the market leader in infrastructure configuration management for heterogeneous environments. Dorado gives IT teams the power to view, deploy, configure and control their network resources via a single solution, offering an economical and efficient

4/6/2013  Folsom, CA  Save This Job

Support Engineer V

Stratus Technologies

Description Stratus - Uptime. All the time. As the leading provider of uptime assurance technologies and service, the world?s most critical applications rely on stratus. We deliver the world?s only proactive availability guarantee for the platforms that run the most vital

4/3/2013  Maynard, MA  Save This Job

Technical Support Engineer

Clarabridge

The Support Team is a part of Clarabridge Operations which is responsible for the smooth functioning of all Clarabridge infrastructure and ensuring that all customer SLAs are met. Clarabridge Operations also oversees the IT and Maintenance teams at Clarabridge. The Technical

4/3/2013  Reston, VA  Save This Job

Technical Support Engineer

VidSys

Technical Support Engineers answer technical requests from customers, VidSys partners, and VidSys staff to ensure customer satisfaction and the success of VidSys projects. Success is primarily by showing a genuine concern for the customer and secondarily by having a technical

4/2/2013  Marlborough, MA  Save This Job