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Customer Support/Technical Support Agent Jobs

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Sr Analyst, Customer Support Operations

Bill.com

Customer Support Palo Alto, California Description Senior Analyst, Customer Support Operations The Senior Analyst for Customer Support Operations will be responsible for providing analytical, operational, and systems support for the Bill.com customer service organization,

3/8/2016  Palo Alto, CA  Save This Job

Technical Customer Support Engineer

Calabrio

POSITION SUMMARY Technical Customer Support Engineers provide quality support for Calabrio?s customers. This includes receiving product inquiries; answering questions of varying complexity; and resolving problems for direct end-users of the products as well as for engineers

3/27/2016  Minneapolis, MN  Save This Job

Manager, Technical Support

Ellie Mae

Department:Technical Support/Customer Support Location:CA - Pleasanton Job Code:150592 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

1/9/2016  Pleasanton, CA  Save This Job

Product Support Engineer 2

Ellie Mae

Department:Technical Support/Customer Support Location:CA - Pleasanton Job Code:150453 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

2/8/2016  Pleasanton, CA  Save This Job

Product Support Engineer 2

Ellie Mae

Department:Technical Support/Customer Support Location:CA - Pleasanton Job Code:1057 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

1/9/2016  Pleasanton, CA  Save This Job

Compliance Service Agent

Ellie Mae

Department:Technical Support/Customer Support Location:CA - Pleasanton Job Code:160046 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is

2/8/2016  Pleasanton, CA  Save This Job

Technical Support Training Specialist

Twilio

San Francisco Twilio is looking for a Customer Support Training Specialist for our talented and dedicated Customer Support team. This person should be easy going, fun, a creative problem solver, and have a ?doer? attitude to get things done. About the job: We're looking for a

4/19/2016  San Francisco, CA  Save This Job

Technical Sales Specialist

Netuitive

Stage 5: Profitable $5 - 20M raised$5 - 20M raised

Netuitive is hiring a Technical Sales Specialist. This position will be responsible for supporting our Inside Sales Division in selling and expanding our SaaS monitoring product. This includes being an internal technical resource and also working with prospects and customers on

3/27/2016  Reston, VA  Save This Job

Staff Software Engineer - Vormetric File System Agent

Vormetric

Engineering San Jose, California Description Vormetric is looking for a senior software engineer to join our Unix File System Agent team to design new features and evolve the AIX platform solution to scale and perform to meet new requirements. The ideal candidate brings file

3/21/2016  San Jose, CA  Save This Job

Customer Success Manager (CSM)

Ayasdi

Delivery Menlo Park, CA, United States Ayasdi is looking for strategic, sales-focused, and results-driven Customer Success Manager (CSM) to engage, retain, and enable our customers to fully utilize Ayasdi solutions. Reporting to the VP, Customer Success, the Customer Success

4/26/2016  Menlo Park, CA  Save This Job

Technical Customer Experience Agent

Slack

Full-Time ? San Francisco Successful, productive teams use a wide variety of services and products in their day-to-day work. Software developers use source control, social media managers monitor Twitter, accountants share spreadsheets in Google Drive, and designers trade assets

3/1/2016  San Francisco, CA  Save This Job

Customer Integration Manager

CallMiner

Location: Fort Myers, FL Reports to: Vice President of Customer Services About CallMiner: CallMiner is the leading cloud-based customer interaction analytics solution for extracting business intelligence and improving agent performance across all contact channels and currently

3/28/2016  Fort Myers, FL  Save This Job

Customer Care Agent

Boingo Wireless

Los Angeles, CA Boingo Wireless ? one of the Best Places to Work in Los Angeles! ? LA Business Journal, 2015 Customer Care Agent Sharp, Warm-hearted Problem Solver Wanted: Boingo Wireless is on the hunt for a Tier II Customer Service Agent to join our fast paced and growing

4/12/2016  Los Angeles, CA  Save This Job

BORMA Agent (Product Support)

NewEgg

ID 2016-2800 Job Location US-CA-Whittier Posted Date 4/9/2016 Category Customer Service/Support More information about this job: Purpose Of The Job: To communicate complex ideas to customers in order to analyze, diagnose, troubleshoot, and resolve issues and problems

4/15/2016  Whittier, CA  Save This Job

Agent, Quality Control Monitoring

NewEgg

ID 2015-2644 Job Location US-CA-Whittier Posted Date 12/2/2015 Category Customer Service/Support More information about this job: Purpose Of The Job: To monitor Customer Service Representatives? conversations for quality assurance. Responsibilities/Duties: Utilize in-dept.

3/16/2016  Whittier, CA  Save This Job

Critical Case Manager 21384

IntraLinks

? Location: Waltham ? Department: Products/Services Job Description: Overview As a member of the Intralinks Global Support Team, this position will provide case management leadership for all escalated cases from the Level 2 support team. The Critical Case Manager (CCM) is a key

4/15/2016  Waltham, MA  Save This Job

VOICE SOLUTION SPECIALIST

Zendesk

Zendesk is building a new business around our Zendesk Voice product and we are looking for someone to lead the enablement of our global sales team as a solution specialist. We are looking for a sales leader to ensure that our go-to-market team is empowered to deliver Zendesk

3/31/2016  San Francisco, CA  Save This Job

SENIOR MANAGER, ADVOCACY ANALYTICS TEAM

Zendesk

We are looking for a manager to lead a new analytics advocacy team under development. Zendesk?s products and APIs are rich with reporting, analytics and data features, and with our recent acquisition of BIME Analytics, this portfolio is growing. And with that growth comes new

3/1/2016  Madison, WI  Save This Job

Sr / Software Engineer (Automation)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production. With

3/14/2016  San Francisco, CA  Save This Job

Automation Engineer (C#/.NET)

AppDynamics

Engineering San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in production. With

2/13/2016  San Francisco, CA  Save This Job