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Manager, Tier 1 Customer Support Jobs

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Engineer - Tier 1 - Client Services

LiveVox

To apply, send your resume in English to jobs-la@livevox.com Job Description We are looking for a Tier 1 Support Engineer within our Account Management Department to support our growing client base. The Tier 1 Support Engineer will work collaboratively with our Clients, and are

1/20/2016  San Francisco, CA  Save This Job

Senior Manager - Operations/Dedicated Product Support

Synchronoss Technologies, Inc.

FULL TIMEReston, VA ? North America Posted 3 weeks ago Synchronoss Overview Responsibilities: Supervises IT and helpdesk support function for customers using Synchronoss software as a service (SAAS) products, including trouble ticket management, reconciliation and

12/12/2015  Reston, VA  Save This Job

Client Technical Support Tier 1 Analyst

Halfpenny Technologies

Position Summary: Primary responsibility is to troubleshoot, solve and escalate reported client issues relative to Halfpenny Technologies? products post-implementation. This includes but is not limited to Integration Technology Framework (ITF) with a wide range of Electronic

2/10/2016  Blue Bell, PA  Save This Job

Technical Account Manager

24/7 Customer

Customer Success Campbell, California Job ID:14490 Description Position at 24 7 Customer Customer Success: Technical Account Manager As a member of the 247 Team, the Technical Account Manager (TAM) is responsible for the ongoing success of 247 clients and partners who

2/12/2016  Campbell, CA  Save This Job

Production Services Manager

Liquidnet Holdings

Description This is a blended role (Implementation/Product Support) with responsibilities in several areas of Liquidnet?s North American business. The responsibilities include, but are not limited to, managing the member onboarding process, supporting the daily trading

1/11/2016  New York, NY  Save This Job

Desktop Support Manager

Velocify

Manager, Desktop SupportCompany Overview:Velocify is one of the fastest growing software-as-a-service companies in the country, providing the market-leading solution for intelligent sales automation and cloud-based telephony. Velocify’s software is designed for high-velocity

2/10/2016  El Segundo, CA  Save This Job

Technical Support Specialist

Mobile Aspects

Position reports to: Senior Director, Customer Success Position Description: The Technical Support Specialist is responsible for providing Tier I and II technical support via phone, email, and web for Mobile Aspects customers. This will be a hands-on position in our global

1/9/2016  Pittsburgh, PA  Save This Job

Jr. Account Manager

mobileStorm

Date scorecard updated: August 13, 2015 This role reports to: Darren Withers, VP of Operations & Business Development Mission of Company: mobileStorm?s goal is to create the most intelligent communication platform on the planet. We provide a cloud-based mobile communication

1/9/2016  Los Angeles, CA  Save This Job

Strategic Account Manager - Risk Solutions

Alacra

A Strategic Account Manager is required to retain the existing revenue and further build the client revenue base by expanding use of Alacra?s Compliance and Reference Data (CaRD) Solutions. This role is focused on networking and building strong relationships within named

12/13/2015  New York, NY  Save This Job

SUPPORT SOLUTIONS ENGINEER

SpringCM

Job Location: Chicago, IL Reports to: Manager of Support Engineering Description SpringCM is seeking an experienced customer support technician who has solid knowledge in document management, BPM/workflow, and web services interfaces. This position requires a self-motivated,

1/6/2016  Chicago, IL  Save This Job

Technical Account Manager

Apprenda

New York, NY Full Time Client Services Entry Level SHARE Apprenda, one of the software industry's hottest companies, is hiring. Dubbed the "Anti-Silicon Valley Startup" by Forbes magazine, and recently ranked #3 in ?The Best Enterprise Cloud Computing Startups To Work

2/3/2016  New York, NY  Save This Job

ISV Partner Alliance Manager

RingCentral

Job Type: Full-time Location: Belmont, CA Department: VAR RingCentral is hiring! RingCentral provides a compelling opportunity for ISV sales professional with a proven track record exceeding quota in technology sales. We?re looking for an energetic and motivated ISV Partner

1/5/2016  Belmont, CA  Save This Job

Technical Account Manager

Apprenda

Dubbed the "Anti-Silicon Valley Startup" by Forbes magazine (http://www.forbes.com/sites/susanadams/2013/11/27/apprenda-the-anti-silicon-valley-startup/), Apprenda is the leading private Platform as a Service (PaaS) powering the next generation of enterprise software development

1/4/2016  Troy, NY  Save This Job

Assistant Account Manager

ePromos.com

Description ePromos Promotional Products, Inc., a five -time winner of ASI Best Place to Work, is one of the fastest growing promotional products company in the U.S. We recommend and provide custom branded merchandise and apparel to businesses and organizations of all sizes

1/10/2016  New York, NY  Save This Job

Assistant Account Manager

ePromos.com

Description ePromos Promotional Products, Inc., a five -time winner of ASI Best Place to Work, is one of the fastest growing promotional products company in the U.S. We recommend and provide custom branded merchandise and apparel to businesses and organizations of all sizes

1/10/2016  New York, NY  Save This Job

Senior Product Manager

Cloudmark

Product Management - San Francisco, CA - Full Time Company Overview Cloudmark is in the business of stopping advanced cyber threats. Our network security solutions combine global threat intelligence from hundreds of service providers and thousands of enterprises with real-time

1/11/2016  San Francisco, CA  Save This Job

Technical Lead/Manager

Silver Spring Networks

Tracking Code 2044 Job Description Silver Spring Networks is looking for a Technical Lead Manager (TLM) to extend our leadership in the Smart Grid Technology portfolio. In this role, you will be responsible for the technical leadership of one of our core product and for building

12/20/2015  Redwood City, CA  Save This Job

CSM Manager - JREQ056223

MarkMonitor

Description MarkMonitor, the world leader in enterprise brand protection and a Thomson Reuters Intellectual Property & Science business, uses a SaaS delivery model to provide advanced technology and expertise that protects the revenues and reputations of the world's leading

1/20/2016  Burbank, CA  Save This Job

Sr. Director of Client Care

Velocify

Senior Director, Client CareCompany Overview:Velocify is one of the fastest growing software-as-a-service companies in the country, providing the market-leading solution for intelligent sales automation and cloud-based telephony. Velocify’s software is designed for

1/23/2016  El Segundo, CA  Save This Job

Director, Product Management - Mortgage

Velocify

Director of Product Management - MortgageCompany Overview:Velocify is one of the fastest growing software-as-a-service companies in the country, providing the market-leading solution for intelligent sales automation and cloud-based telephony. Velocify’s software is designed

1/20/2016  El Segundo, CA  Save This Job