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Technical Escalation Lead Jobs

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Senior Technical Support Engineer

Astute, Inc.

Position Summary: This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

4/3/2016  Columbus, OH  Save This Job

Technical Services Team Lead

MongoDB

Servicing the most popular NoSQL database, with growth in every industry vertical, presents new challenges every day. Successful members of the Technical Services team will not only be comfortable diving into these uncharted waters but will be excited to solve the problems our

2/24/2016  Palo Alto, CA  Save This Job

Lead Infrastructure Engineer

iPipeline, Inc.

ID 2016-2693 # of Openings 1 Job Locations US-PA-Exton Posted Date 4/2/2016 Category Information Technology More information about this job: Overview: iPipeline is a leading provider of cloud-based software solutions for the life insurance industry. Through our SaaS

4/26/2016  Exton, PA  Save This Job

Customer Technical Assistance Center (CTAC) Manager

Education Networks of America

Full-Time Nashville, TN Join our dynamic Internet connectivity and communications company that values employee contributions to customer service excellence and business results, and invests in employees? skills and abilities. ENA, (Education Networks of America) Inc., named

5/3/2016  Nashville, TN  Save This Job

Sr. Manager - Technical Operations

Twilio

San Francisco Twilio is growing, and we are looking for an experienced Sr. Manager of Infrastructure to manage and contribute to the hardware, software, and services that we provide to our users. As the Sr. Manager, Infrastructure, you will lead the team responsible for

3/20/2016  San Francisco, CA  Save This Job

Lead Field Engineer

York Telecom

Location : San Francisco CA US 94101 Job Type : Full Time Shift/Hours : First Shift (Day) Career Level : Experienced (Non-Manager) Education : Bachelor's Degree Category : AV Technology Job Description : For over 25 years, Yorktel has been the video managed services partner

3/9/2016  San Francisco, CA  Save This Job

Network Security Engineer (A08)

Appriss

Requisition Number16-0048 Post Date3/24/2016 TitleNetwork Security Engineer (A08) CityLouisville StateKY DescriptionSummary The Network Security Engineer leads efforts around risk analysis, architecture reviews, vulnerability testing and security reviews on many elements of

4/8/2016  Louisville, KY  Save This Job

Enterprise Professional Services Manager

LogRhythm

Boulder, CO LogRhythm is looking for an Enterprise Professional Services Manager who will lead a team of consultants responsible for a world class delivery of our product to our customers. With the hyper competitive nature of this domain and the threats our customers face we

4/26/2016  Boulder, CO  Save This Job

Application Support Director

Operative

Position Overview: The Director of Application Support will be responsible for ensuring the highest sustainable level of customer satisfaction with Operative Media products and services. Key responsibilities include Escalation Management, Customer Management, Duty Management,

3/13/2016  New York, NY  Save This Job

Solutions Analyst

Retrofit

Location: Chicago, ILDepartment: OperationsType: Full TimeMin. Experience: Mid Level Who we are: Retrofit?s vision is to transform lives and workplaces by improving health, happiness and performance. Our mission is to deliver the most personalized weight-management and

4/28/2016  Chicago, IL  Save This Job

Director, Infrastructure Operations

GT Nexus

Information Technology Oakland, CA, United States GT Nexus is the world?s biggest Cloud-Based business network for global trade and supply chain management. The Company founded in 1999 with headquarters in Oakland, California, USA and has operating hubs in New York, Germany,

4/18/2016  Oakland, CA  Save This Job

Supplier Technology Engineer - Avionics

SpaceX

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on

4/28/2016  Hawthorne, CA  Save This Job

Account Director, Demand

PulsePoint

New York About PulsePoint PulsePoint? is a next-gen advertising technology platform that fuses the science of programmatic targeting, distribution and optimization with the art of content marketing. Our platform is powered by terabytes of impression-level data, allowing

3/26/2016  New York, NY  Save This Job

Managing Director

Bulldog Solutions

Client Services Austin, Texas Description The Managing Director should function as an extension of the CMO or senior marketing leadership of the client. He/she is responsible for maintaining and growing strategic business relationships with clients, as well as leading,

3/21/2016  Austin, TX  Save This Job

Principal Security Engineer

Ellie Mae

Department:IT/MIS Location:CA - Pleasanton Job Code:150171 Description Ellie Mae (NYSE:ELLI) is a leading provider of enterprise on-demand solutions, including an online network, software and services for the residential mortgage industry. Ellie Mae is leading the mortgage

2/8/2016  Pleasanton, CA  Save This Job

Critical Case Manager 21384

IntraLinks

? Location: Waltham ? Department: Products/Services Job Description: Overview As a member of the Intralinks Global Support Team, this position will provide case management leadership for all escalated cases from the Level 2 support team. The Critical Case Manager (CCM) is a key

4/15/2016  Waltham, MA  Save This Job

VOICE SOLUTION SPECIALIST

Zendesk

Zendesk is building a new business around our Zendesk Voice product and we are looking for someone to lead the enablement of our global sales team as a solution specialist. We are looking for a sales leader to ensure that our go-to-market team is empowered to deliver Zendesk

4/3/2016  San Francisco, CA  Save This Job

Client Support Specialist

LearnSomething

Position Description The Client Support Specialist (CSS) is responsible providing technical assistance to support the LearnSomething community via telephone and/or email. He/She will provide assistance concerning the use of Learning Management System including general technical

3/22/2016  Tallahassee, FL  Save This Job

Client Advocate/Trainer

LearnSomething

Position Description The Client Advocate/Trainer (CA/T) serves as the primary contact for the client and is responsible for client satisfaction. The CA/T is responsible for developing courses and conducting training for internal staff, as well as conducting training for

3/22/2016  Tallahassee, FL  Save This Job

Help Desk Technician I

Astadia

Requisition Number16-0016 Post Date2/3/2016 Posting TitleHelp Desk Technician I CityJacksonville StateFL DescriptionReporting to Team Lead or designated manager, this person serves as the first point of contact with client in order to solve incidents. Needs to possess excellent

3/14/2016  Jacksonville, FL  Save This Job