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Technical Escalation Lead Jobs

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Sr. Technical Support Engineer

Astute, Inc.

Job Description This role is the opportunity to diagnose and reproduce the more difficult escalated issues that are reported to the Customer Support team. Primary responsibilities include communicating with customers via telephone, written correspondence, through on-line

4/14/2015  Columbus, OH  Save This Job

Tech Lead - Custom Development Team for Hearst Television Inc. (HTV)

Internet Broadcasting Systems

Internet Broadcasting is seeking a highly motivated and skilled individual to be part of a dedicated development and production team located in Saint Paul, MN for Hearst Television Inc. Hearst Television?s web sites provide local news, weather and information to TV markets across

3/28/2015  St. Paul, MN  Save This Job

IT Lead

AppDynamics

Information Technology San Francisco, CA, United States About Us At AppDynamics, our Application Intelligence Platform helps today's software-defined businesses proactively monitor, manage and optimize the most complex software environments. All in real time, and all in

4/29/2015  San Francisco, CA  Save This Job

Technical Support Engineer-Cloud Services

Systech

Tracking Code 46-099 Job Description SUMMARY: The Technical Support Cloud Engineer ? Tier 3 is the final escalation point within the Customer Care & Technical Support Organization. Technical issues that cannot be resolved by levels 1 & 2 support staff are escalated to Technical

4/29/2015  Cranbury, NJ  Save This Job

Technical Escalations Manager

Mirantis

As a member of the Global Technical Support & Operations Organization, the Critical Situation Manager is assigned to manage and expedite resolution of the most urgent Customer problems involving our products and services. This person serves as the communication focal point for

4/21/2015  Mountain View, CA  Save This Job

Technical Support Engineer

Systech

Tracking Code 45-099 Job Description SUMMARY: The Technical Support Engineer ? Tier 2 (TSE ? L2) has sufficient product knowledge and experience to resolve general inquires and the majority of technical support issues received from customers, field support and internal & external

4/29/2015  Cranbury, NJ  Save This Job

Director, Technical Services (Programmatic Media Companies)

AppNexus

The Director of Technical Services will lead the Programmatic Media Companies team of technical consultants that empowers clients to build value-adding technology on top of the AppNexus Platform. The Director of TS will provide thought leadership on building out Technical

5/7/2015  New York, NY  Save This Job

Director of Global Technical Support

Centrify

Job Tracking ID: 512449-492939Job Location: Santa Clara, CAJob Level: AnyLevel of Education: AnyJob Type: Full-Time/RegularDate Updated: April 13, 2015Years of Experience: AnyStarting Date: July 1, 2015 -«Back to job search Invite a friend: Print Job

4/27/2015  Santa Clara, CA  Save This Job

Technical Account Manager

Mirantis

As our increasing roster of enterprise customers begin their implementation of OpenStack, we are in need of technical talent able to usher our customers through the operational challenges of adopting OpenStack as their cloud computing platform. You will work closely with our

4/21/2015  Mountain View, CA  Save This Job

Lead Systems Engineer - Linux

Synchronoss Technologies, Inc.

Overview Senior level technical leader accountable for live services, SLA/SLM reporting, customer advocacy, operations support systems and processes of the Global Operations organization. Sets direction for the maintenance and support of all local Operational support systems and

4/7/2015  Dallas, TX  Save This Job

Technical Customer Success Manager

DocuSign

Customer Service Seattle, WA Send Jobvite Company Information: DocuSign is the Electronic Transaction & Signature Management leader and global standard for signing anything, anytime, anywhere, on any device. We have enabled over 40 million users to DocuSign more than 300 million

2/21/2015  Seattle, WA  Save This Job

Client Services Team Lead

Billtrust

More information about this job: Overview: Billtrust is a company that leverages leading cloud technology and a commitment to service to support one of the strongest client lists in business. Respected brands like Kraft Foods, CDW, Toshiba, and Stanley Black & Decker rely on us

4/25/2015  Hamilton, NJ  Save This Job

Staff Software Engineer

E2open

Location:TX - Austin Job Category:Professional Services Employment Duration:Full Time # of Openings:1 More and more companies with complex, outsourced networks of suppliers, logistics providers, and distributors lack much needed visibility, collaboration, and control over the

4/7/2015  Austin, TX  Save This Job

Manager of Training and Support

Maxwell Health

Our Manager of Training Support will lead our Product Specialist and Customer Support teams, both of which are client-facing teams with the ultimate goal of helping our customers be as successful as possible using the Maxwell platform. This person will be responsible for building

3/31/2015  Boston, MA  Save This Job

Product Specialist

Alert Logic

Location: Houston, TX Job Id: 1227, 10,002 # of Openings: 1 Alert Logic is looking for an experienced Product Specialist to join our Houston, TX office. The Product Specialist will leverage strong technical skills and equally strong customer service skills to confidently

4/25/2015  Houston, TX  Save This Job

Senior Software Engineer (.Net)

Connecture

Job Description The Senior Software Engineer works closely with other members of the Connecture development team to deliver high quality web-based sales support solutions for the health insurance industry. The Senior Software Engineer?s primary responsibility is for

4/25/2015  Atlanta, GA  Save This Job

Senior Software Engineer (.Net)

Connecture

Job Description The Senior Software Engineer works closely with other members of the Connecture development team to deliver high quality web-based sales support solutions for the health insurance industry. The Senior Software Engineer?s primary responsibility is for

4/25/2015  Atlanta, GA  Save This Job

Business Analyst Manager

Connecture

Job Description The Business Analyst Manager is responsible for managing all Business Analysts, as well as defining common business analysis processes across project teams. This role is responsible for the development of all Business Analyst roles in the State Solutions Client

5/25/2015  Brookfield, WI  Save This Job

Engineering Manager - Full Stack

Twilio Inc.

About the job: The Twilio platform enables companies to integrate communications directly into their applications via simple cloud API?s and with on-demand global reach. Twilio is therefore challenged with abstracting away a world of complexity so that our customers can go

4/27/2015  San Francisco, CA  Save This Job

Senior Software Engineer (.Net)

Connecture

Job Description The Senior Software Engineer works closely with other members of the Connecture development team to deliver high quality web-based sales support solutions for the health insurance industry. The Software Engineer?s primary responsibility is for presentation-tier

4/25/2015  Farmington, CT  Save This Job