Account Executive, Partner/Alliances Clarabridge
THIS JOB HAS EXPIRED Clarabridge's Intelligent Custom Experience analytics software enables companies to achieve a universal view of their customer feedback by transforming text-based customer feedback into valuable insight. When analysis includes as many listening posts as possible, companies gain a more universal view of the customer with qualitative analytics that can be utilized across the spectrum of departments in your organization.
With years of development invested in the Clarabridge sentiment and text analytics technology, we're the only company today with the qualifications to support enterprise-scale customer feedback initiatives. Clarabridge was founded with the simple premise of enabling companies to drive business value by looking at the customer holistically; pinpointing key experiences and issues; and helping everyone in your organization to take actions that make a difference.
Clarabridge is seeking an experienced Alliances Manager to grow our successful partner program. This position will be part of a dynamic environment working with state of the art, innovative technology, highly motivated employees and top tier partners and Fortune 1000 customers. The Alliances Manager will be responsible for developing and executing on the company's strategic vision for channel and alliances development, as well as partnership initiatives.
Help lead the company's strategic, corporate planning and development process
Evaluate outside opportunities for partnerships and alliances
Build relationships with existing partners and evangelize how the company's products and services can help them meet their customer's needs and requirements
Carry a quota associated with indirect alliance revenue
Creatively develop new partner opportunities and build relationships that encourage our clients and partners to participate in referring, reselling or OEMing our products to other companies
Structure channel partners programs to facilitate rapid revenue growth
Negotiate partner business terms and conditions
Facilitate all internal and external activitities required to enter into a partner agreement
Meet channel sales, revenue, activity goals and standards of performances (SOP) on a quarterly basis
Perform industry analysis and financial modeling for strategic projects
Coordinate participation and leverage cross-functional resources (marketing, sales, software development) in developing, launching and maintaining new business relationships
Develop and implement strategic partnership marketing standards and processes
6+ years working within the enterprise software industry developing channel/partner strategies and cultivating channel/partner relationships into successful business ventures
Strong understanding of the Software-as-a-Service (SaaS)
Demonstrated ability to negotiate and secure new partnerships
Bachelors degree required; MBA preferred
Proven success structuring relationships and delivering results
Must have proven relationship building, account management and program management success
Able to work collaboratively inter and intra departmentally to clearly communicate alliance partner business strategy and incorporate feedback
Must possess a high degree of integrity and the ability to achieve results in a flexible, dynamic environment
Requires mature judgment and initiative with good listening, communication and interpersonal skills with a proven ability to negotiate agreements between parties
Superior verbal, presentation and written communication skills to effectively interact with all levels of alliance partners from technical to C-level management
Proven ability to strongly influence others to gain acceptance and approval of difficult or innovative ideas and concepts
Excellent problem solving and strategic skills; effective change agent
||11400 Commerce Park Drive |
Reston, VA 20191
THIS JOB HAS EXPIRED
Connect with the voices that matter most to your businesswith customer experience intelligence from Clarabridge.Investors: Boulder Ventures
, Grotech Ventures
, Intersouth Partners All Jobs: at Clarabridge
|Headquarters:||11400 Commerce Park Drive|
Reston, VA 20191
|Company Profile:||Leading in Customer Experience Management
To give your business the lead in Customer Experience Management (CEM), partner with the leaderClarabridge. With years of development invested in the Clarabridge solution, we're simply the most qualified company to reveal strategic insights hidden in customer feedback across a range of sources.
Unlike other companies that only serve academic or government markets, the Clarabridge focus has always been business, your business, and how we can help you reach your commercial objectives. To give you the customer insight you need, we've worked harder, thought deeper, and developed smarter software than any other vendor in the marketplace.
At Clarabridge, our goal is to help you fully access your customer experience intelligenceand leverage that information to your advantage. By bridging the gap between your customers experience and your brands promise, we provide a unique portal into the human dimension of your business. With this insight, you gain the strategic edge in serving your customers, controlling costs and risk, competing resourcefully, and building profitability.
When you work with Clarabridge, you work with the management team that had guided the companys growth and innovation from the start. Each has had decades of experience, bolstered by successful entrepreneurial ventures and strengthened by prior top-level management experience. Our executives, who include a nationally recognized entrepreneur and a multiple patent holder, are all published authors and frequent speakers at industry conferences.
With a commitment to excellence, partnership model with clients, and fast-paced development processes, Clarabridge is strong from the ground up. Whats more, our financial backing, board advisors, reputation, and partnerships are sound, ensuring our software will evolve to meet your emerging demands.
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