Account Manager, Advertisers Adknowledge Inc.
THIS JOB HAS EXPIRED Description
The Account Management team works with Advertisers to develop and execute direct response campaigns in the Adknowledge Network through our proprietary BidSystem interface. Text-based listings are distributed through high-quality targeted traffic channels including: email, search, display and social advertising. The team reports to our Director of Account Management. Our Account Managers are located in Kansas City and consists of 4-5 members which are focused on managing Advertisers sold in by our Direct Response sales team.
Adknowledge, Inc. is seeking an energetic and strategic Account Manager to join the Direct Response team to assist existing and new Advertisers in the day to day management of their BidSystem and Brand Performance accounts. In this role, you will be responsible for managing and developing medium to large sized strategic accounts. You will also work closely with our Account Executive team to identify high potential Advertiser prospects, with the goal of on boarding and growing the Advertiser base and overall revenues.
Account Development: Qualify and understand the advertiser?s objectives and business models. Assist Advertisers with campaigns including pricing, ad copy, bid landscape positions and budgets for specific product service categories. Provide support and consultation services through email and phone to accounts.
Achieve Revenue Growth: Manage your book of Advertisers, to find suggestions for account growth and improve ROI performance.
Client Retention: Work cohesively with your book of Advertisers to retain business and achieve customer satisfaction. Troubleshoot customer issues and work with internal resources to resolve them for a win-win outcome.
Identify High Potential: Review new advertisers, and work with Account Executive team to help educate and onboard high value prospects.
Strategic Management: Maintain an understanding of the markets you serve and both capitalize on opportunities and plan for revenue risks.
Contract Language: Co-ordinate account terms and conditions updates, reviews and revisions with in-house legal counsel.
Additional responsibilities include:
Perform quarterly business reviews with clients
Attend trade shows and industry events, as necessary
Interacting with internal and external resources to ensure continuous customer satisfaction, and modifying plans and processes when necessary to maintain reliability and performance.
Utilize Adknowledge BidSystem functions and traffic distribution channels. Coordinate with internal teams to help deliver the right mix of traffic for Advertisers.
The successful candidate will be a resourceful and agile ?A Player? who can exhibit the ability to multi-task, provide strategic direction, and lateral thinking to identify new opportunities to scale:
A minimum of 2 years of direct account management experience.
A broad understanding of pay-per-click advertising in an auction environment
A minimum of 1 year working in an online/interactive business is desired.
Intermediate knowledge of Excel, including proficiency with pivot tables.
Excellent verbal and written communication skills.
Experience conducting in-person meetings and presenting to high value clients.
Passion to thrive, Determination to succeed.
The successful candidate will demonstrate the following abilities:
Proven Track Record: A proven successful career history in providing exceptional service, executing efficiently; meeting deadlines, and focusing on specific goals in a team environment
Resourcefulness: The ability to find solutions and deliver results within a rapid changing, entrepreneurial, technology-driven culture. Ability to identify new solutions, to improve efficiencies.
Communication (written & oral): Must have strong interpersonal skills and the ability to establish, develop and maintain business relationships. Excellent presentation and negotiation skills.
Organized: Able to work independently; effective time management skills; ability to manage numerous accounts and campaigns simultaneously, prioritize effectively, and meet deadlines
Analytical: Superior critical thinking skills with the ability to research and analyze data from multiple sources. Is able to work in a highly analytical environment and make decisions based on quantifiable data.
||4600 Madison Avenue |
Kansas City, MO 64112
THIS JOB HAS EXPIRED