Account Manager EdgeCast Networks
THIS JOB HAS EXPIRED THE COMPANY
Delivering any data, anywhere, anytime, EdgeCast is the world's fastest and most reliable content delivery network. The company was founded in 2006 by technology entrepreneurs with years of experience building companies in the infrastructure, web services, and application delivery spaces. We built our global delivery network to provide the fastest, smartest content delivery on the planet. And, according to the independent experts, we did exactly that - we consistently rank among the very best-performing CDNs in the industry. Having built customer-centric technology service companies in the past, outstanding service is in our blood. We hope it shows through in everything we do. We are headquartered in lovely Santa Monica, California, and recently celebrated our 150th employee
Funded by Steamboat Ventures (www.steamboatvc.com) and Menlo Ventures (www.menloventures.com)
Highly experienced executive management team with a proven track record
Independent agencies have named EdgeCast Networks the #3 CDN in the industry and labeling them the #1 ?Contender?
SCOPE OF POSITION
EdgeCast is looking for a high performing Account Manager to join our sales team. The primary responsibility of this position is to manage the day to day relationships with our clients in an assigned region/category. The position will ensure client satisfaction and solidify our revenue streams through new features, services, promotions and utilizing partner relationships to address client requirements not fulfilled by our core services.
Maintain the day to day relationships with our clients, ensuring satisfaction while maximizing revenue opportunities on key accounts
Identify and seize cross and up-sell opportunities for new products and services to existing clients
Be the point person for client communication and contribute directly to the results of the Sales team
Serve as the primary point of contact to existing clients on issues regarding contract terms, new functionality requirements, assisting with CDN implementation/strategy, announcing/promoting new services/features, and managing various questions regarding accounts
Provide assistance to customers in navigating and configuring their customer portal as needed
Produce Pipeline and Forecast reports as needed for the sales management team
Assist with fulfillment of implementation requirements for SMB accounts
Responsible for the retention of revenue accounts and consistent high touch account management with current client base.
BA/BS degree preferred
Minimum 2-3 years of account management or selling experience in a technical or internet environment
B2B technology account management experience is a plus!
Strong customer orientation ? promoting customer satisfaction, resolution and loyalty
Outstanding computer skills, highly proficient with Word, Excel, Outlook and various web applications
Salesforce.com experience is a plus!
Highly motivated, self-driven, and ambitious to drive sales and revenue for the company
Possess excellent communication skills ? written, verbal, presentation and interpersonal
Responsible, self-directed, forward thinker who knows what needs to be done and operates with urgency, focus, discipline and minimal supervision
Highly organized and able to multi-task in an extremely fast paced, energetic, entrepreneurial environment
Above all, ethical, fair and of high integrity
Competitive base salary
Choice of 2 HMO or 3 PPO plans. Only $40/mo. for the employee!
Employee Referral Bonus program
Corporate Discounts on Entertainment, Dining, Shopping, Gym Membership
Fantastic Santa Monica location
Unrivaled career growth potential
Paid certification training in your field
||11620 Wilshire Boulevard |
Los Angeles, CA 90025
THIS JOB HAS EXPIRED