Application Advisor 2U, Inc.
THIS JOB HAS EXPIRED What We?re Looking for:
The Application Advisor will assist in reviewing applications and notifying prospective students and Admissions Counselors about missing application items. This is a key role in the success of the Admissions teams.
What We Need from You:
Upon submission, contact applicant to schedule interview if necessary
Review incomplete files based on program guidelines and determine missing/incomplete documents on a continuous basis
Review files with admission managers to establish contact priority
Contact applicant to review and reconfirm educational history, request outstanding application items and confirm recommender contact information. (phone call followed by email as appropriate)
Update Salesforce record with contact, including copy of email and student response if available
Offer to assist in sending emails for missing Letters of Recommendation?s
Follow up with sending institutions to confirm transcript order
Check websites for applicant scores
Notify applicant if updated document is required (e.g., blank documents, non-viewable video interview, degree conferral tracks)
Follow up with enrolled students to obtain updated/missing docs
Review conditional admit files immediately after complete date for document follow up
Work with Post Enrollment Services to ensure that conditions are satisfied and reg holds removed
Update transcript request database as needed
Things That Should Be in Your Background:
2-5 years of customer service experience
Strong attention to detail
Exceptional follow up skills
Ability to meet critical deadlines under pressure
Ability to multitask and work on multiple projects at the same time
||Landover, MD |
THIS JOB HAS EXPIRED
2U partners with leading colleges and universities to deliver the world's best online degree programs so students everywhere can reach their full potential. Our Platform, a fusion of cloud-based software-as-a-service technology and technology-enabled services, provides schools with the comprehensive operating infrastructure they need to attract, enroll, educate, support and graduate students globally. Blending live face-to-face classes, dynamic course content and real-world learning experiences, 2U's No Back Row- approach ensures that every qualified student can experience the highest quality
Profitable Investors: Novak Biddle Venture Partners All Jobs: at 2U, Inc.
|Headquarters:||8201 Corporate Drive|
Landover, MD 20785
|Company Profile:|| Benefits - at 2U we offer a great benefits package including medical, dental, vision, life insurance, disability and 401k. We also offer paid time off and company holidays. That's not all Employees receive a 100 paid tuition benefit for themselves, their spouse and their legal dependents.
Our Culture - We are a highly energetic, innovative start-up company with room to grow. We don't take ourselves too seriously, and strive to maintain a casual, professional and highly productive work environment for our team. 2U employees enjoy many perks, including the ability to wear jeans to work every day. |
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