Applications Administrator InComm Holdings
THIS JOB HAS EXPIRED Overview:
The Application Administrator Position is an entry level non-exempt position which will process documents through various production stages.
Sort/Classify/Data Entry all documents coming into the department via fax, email, queue management, etc.
Identify, research, and fulfill requests in an accurate and timely manner which may include but are not limited to the following: Application, Maintenance, Terminations.
File data and perform other routine clerical tasks as assigned.
Update various databases, spreadsheets, and other systems for tracking purposes.
Understand and follow standard operating procedures (SOP?s) and general departmental guidelines successfully.
Communicate backlog and work flow issues to Manager.
Achievement and maintenance of defined quality standards.
Prioritizes own work and apply some judgment as required under various situations.
May have moderate contact with the public and in-house departments to give or receive information or resolve discrepancies.
Operate a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, shredding machine and photocopy machine.
Communicate and liaise verbally and in writing between Dealers and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
Understand and keeping up to date with the systems, applications, products and services used/provided by Qpay.
Excellent communication skills both verbal and written, fluency in English is a must
Strong computer skills (e.g. MS Office applications: Outlook, Word and Excel)
Typing speed of 45+ wpm
Ability to answer a phone system with multi phone lines
Knowledge of business office etiquette and equipment
Organized and detailed oriented individual that thrives in a multi-tasking atmosphere
Previous experience providing clerical support within an office environment
Team player with a desire to learn
Travel will be required during hurricane season
Ability to work well and quickly under pressure
||Miami, FL |
THIS JOB HAS EXPIRED