Bi-lingual (Spanish) Billing and Collection Rep Vertafore, Inc.
THIS JOB HAS EXPIRED The Billing and Collections for Account Reconciliation is responsible for day to day prioritization, resolution, and follow-up of Vertafore Customer account issues.
WHO ARE YOU?
You want a role where you are responsible for billing inquiries, disputes, and follow on case work and accounts receivable balances
You will be empowered to ensure operational best practices are adhered to when resolving items
You enjoy Troubleshooting account issues with Customer Support, Customer Operations, Finance, and Sales
You will resolve any and all Customer account issues effectively so as to ensure trouble free Customer account billing moving forward
You want to ensure a positive Vertafore Customer experience
QUALIFICATIONS AND REQUIREMENTS
College degree or equivalent work experience.
2 years account billing, collections, and account resolution experience in a Software-As-A-Service (SaaS) business environment
4 Years user experience with multiple Enterprise Resource Planning (ERP) systems
Excellent verbal and telephone communication skills necessary
Intermediate level MS Excel skills
Excellent typing skills with the ability to type 50+ words per minute with high accuracy
Ability to work effectively with, and obtain cooperation from other employees as well as outside parties
Quality of work to include timeliness, completeness, and accuracy
Regular and predictable attendance is an essential function of the job
Bi-lingual Spanish speaking preferred.
Vertafore Company Overview
Vertafore, Inc. is a leading provider of software and information to the insurance industry including independent agents, brokers, MGAs, carriers and reinsurers. For more than 30 years, Vertafore has leveraged a unique industry presence to deliver meaningful solutions?powerful technology, critical information and robust insights to help organizations effectively respond to business challenges and capture new opportunities. Vertafore solutions have helped more than 17,000 customers and 500,000 end users gain a competitive advantage to accelerate their business performance.
Currently, over 1,200 employees nationwide, with continued growth plans well into the future. Our corporate headquarters are in Bothell, WA with offices nationwide. We offer competitive compensation and benefit packages along with 18 days PTO/10 paid holidays, free parking and company sport teams and much more. A big advocate of training, development and promoting from within, we have a vested interest in our employees.
Vertafore is privately held by TPG Capital, the global buyout group of TPG, a leading private investment firm with a long-standing global presence. Founded in 1992, TPG Capital has $48 billion of assets under management and has extensive experience with global public and private investments executed through leveraged buyouts, recapitalizations, spinouts, growth investments, joint ventures and restructurings.
||Bothell, WA |
THIS JOB HAS EXPIRED