Client Consultant Vertafore, Inc.
THIS JOB HAS EXPIRED Vertafore is always looking for dynamic and passionate people and we have recently added new career opportunities to our software Implementation team. Our Implementation team configures the customer?s environment and provides consulting and expertise in software implementation and overall product knowledge, while delivering quality and value through services to our customers.
Role and Responsibilities
Configure Vertafore software to meet the needs of our customers through XML configuration files and database driven rules.
Provide technical expertise including analysis, product and services implementation, training, and support of clients.
Create documentation on technical configurations, processes and procedures.
Identify and evaluate customer technical and business needs, provide technical alternatives, recommend solutions, and participate in implementation.
Work with customers, vendors, and internal groups to ensure adherence to pre-defined specifications, smooth deployment of Vertafore applications and completion of project deliverables.
Build and strengthen relationships with Vertafore customers by supporting their initiatives, requests and facilitating IT related problem/resolution.
Demonstrate personal initiative and leadership, ability to coach and mentor staff and ability to manage and execute multiple efforts effectively.
Assist in managing technical projects for client implementations.
Travel to client sites (10-15%).
Professional and Technical Competencies
Solid understanding and 4 years of real world experience using:
Relational Database Management Systems (Oracle, MySQL, MS SQL)
Stored Procedures (PL/SQL, etc)
Programming logic skills
Ability to train customer technical resources on the proper use of web services and XML.
Skilled at quickly learning customer processes, mapping those processes to requirements and capabilities then communicating them to the project team and stakeholders.
Excellent communication skills (both written and verbal), organization skills, problem solving/analytical skills.
Detail-oriented, quick-learner and deadline driven.
Vertafore Company Overview
Vertafore, Inc. is a leading provider of software and information to the insurance industry including independent agents, brokers, MGAs, carriers and reinsurers. For more than 30 years, Vertafore has leveraged a unique industry presence to deliver meaningful solutions?powerful technology, critical information and robust insights to help organizations effectively respond to business challenges and capture new opportunities. Vertafore solutions have helped more than 17,000 customers and 500,000 end users gain a competitive advantage to accelerate their business performance.
Currently, over 1,200 employees nationwide, with continued growth plans well into the future. Our corporate headquarters are in Bothell, WA with offices nationwide. We offer competitive compensation and benefit packages along with 18 days PTO/10 paid holidays, free parking and company sport teams and much more. A big advocate of training, development and promoting from within, we have a vested interest in our employees.
Vertafore is privately held by TPG Capital, the global buyout group of TPG, a leading private investment firm with a long-standing global presence. Founded in 1992, TPG Capital has $48 billion of assets under management and has extensive experience with global public and private investments executed through leveraged buyouts, recapitalizations, spinouts, growth investments, joint ventures and restructurings.
||East Lansing, MI |
THIS JOB HAS EXPIRED