Director of User Experience Acquia
THIS JOB HAS EXPIRED Are you passionate about understanding customers? Do you get fired up designing products that solve real problems? Are you driven to understand the true motivations and intentions of people?
Acquia?s product team is looking for a Director of User Experience. You will be the voice of the customer and drive the user experience of Acquia?s products by uncovering and translating customer goals and needs into actionable requirements/stories. You will work closely with the Director of Product Design as well as numerous product owners, interaction designers, usability specialists and engineers.
We?re immersed in the hottest technologies. We?ve helped companies of all shapes and sizes design, build, maintain and monitor their Drupal website ? and we?re one of Boston?s fastest-growing start-ups. And we?re just warming up!
Lead user research projects, including conducting ethnographic research, interviews, focus groups, and analysis. 20 percent travel required.
Work with product owners, interaction designers, usability testers and developers to create user stories, wireframes, information architectures and research and test plans.
Synthesize and integrate findings into product design life-cycle.
Segment and profile customers into tangible archetypes.
Create work models designed to scale as the team, products and company grows.
Contribute to ongoing process improvement, including best practices and standards
10 years of experience planning, conducting, interpreting, combining, explaining and applying customer information from diverse sources in an understandable and useful ways, e.g. focus groups, customer panels, contextual inquiry, surveys, etc.
A degree in Human-Computer Interaction, Human Factors, Cognitive Psychology, Ethnography, or extensive work in user experience research
Proven ability to work with a variety of product owners, designers, usability testers and developers
Prior experience with statistics and customer analytics tools like Apptegic, KissMetrics, Omniture, etc.
Ability to champion process changes that result in improved customer knowledge.
Solid communication, presentation, influencing and relationship-building skills
Familiarity with the limits and constraints of design for web applications
Familiarity with Agile development.
Passion, passion, passion!
||Burlington, MA |
THIS JOB HAS EXPIRED
We are a new software company that will provide value-added software products and services for the Drupal social publishing system
Shipping Product Investors: NEA
, North Bridge Venture Partners
, O'Reilly Alphatech Ventures
, Sigma Partners All Jobs: at Acquia
|Headquarters:||150 Presidential Way|
Woburn, MA 01801
|Company Profile:||With over two million downloads since inception, Drupal is used by web developers worldwide to build compelling websites. Diverse organizations use Drupal as their core social publishing system, including media companies, non-profit organizations, publishers, and many others.
Acquia plans to accelerate and extend market adoption of Drupal by advancing the core technology and offering value-added software products and network services that dramatically speed deployment and reduce risk.
Our founders are Dries Buytaert, the original creator and project lead of the Drupal open source web content management system, and Jay Batson, previously founder and CEO of Pingtel.|
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