eBook Account Manager Aptara
THIS JOB HAS EXPIRED Job Description:
Aptara is seeking an Account Manager (AM) that will handle its eBook and other conversion clients. The (AM)
serves as the primary business contact for the client and is responsible for client satisfaction. In addition, the
AM will build relationships with clients to encourage new and repeat business opportunities.
Responsible for all client communications, conflict resolution, and compliance on client deliverables and
revenue. The AM should monitor communication to and from the client and Aptara production contacts
to ensure client satisfaction.
Educates clients on the possibilities and limitations for their content when converting to eBook
format(s). Has understanding of how each reading device and format is capable of rendering content.
Regular travel to clients, primarily in New York City.
Aware and in pursuit of opportunities for account growth and new business, involving Sales or other
support. Understanding of company capabilities and services, and effectively communicates all offerings
to the client or seeks out the appropriate support staff
Reports to the Business Development Manager, providing regular input on account activity.
Proven Account Management skills required in order to create, maintain and enhance customer
Experience working for a trade publisher or as a vendor in this market.
Technical competence (working knowledge of EPUB and other eBook formats, reading devices,
metadata and HTML5)
Excellent written and oral communication skills
Plans and carries out responsibilities with minimal direction
Undergraduate degree or equivalent experience
||3110 Fairview Park Drive |
Falls Church, VA 22042
THIS JOB HAS EXPIRED