Engagement Manager Axiom Law
THIS JOB HAS EXPIRED Axiom, a revolution in the legal industry and one of the nation?s fastest growing private companies, is seeking an Engagement Manager for our Boston office.
What we?re looking for
This is a truly rare opportunity for an entrepreneurial professional with a results orientation who is looking for a client services and business development role. Axiom has pioneered a new category of firm in the market for sophisticated legal services and is one of the fastest growing companies in the United States.
The Engagement Manager plays a critical role in ensuring both continued revenue growth and successful engagements with legal departments at Fortune 500 companies. The Engagement Manager is an integral part of the team involved in the sales cycle, driving growth and new products, providing account oversight and engaging with internal and external clients at all levels.
The Engagement Manager will:
Personally drive revenue growth of core insourcing business with ownership for building new accounts and expanding existing relationships and engagements.
Manage Boston office insourcing engagements for existing and new clients.
Liaise with clients and coach attorneys to ensure satisfaction with existing engagements; manage challenging client situations and resolve issues.
Effectively build client relationships with Boston area companies and oversee the day to day activities for a portfolio of clients.
Work with Attorney Development to support the pipeline and development of Axiom?s Boston attorney population.
Successfully market Axiom attorneys for specific client engagements and manage existing engagements.
Capture and help to implement best practices across client development and engagement management activities.
This position is for someone who exhibits an outstanding work ethic and professionalism, and thrives in a fast-paced, high-performing environment. Our ideal candidate must possess a demonstrated commitment to excellent service, and an ability to and interest in the growth of client relationships and developing strategic solutions for a portfolio of candidates.
Our ideal candidate:
4 to 6 years of business development, account management, or other professional or operational experience in a client services role with full profit/loss responsibility. This includes experience working with senior level decision makers.
Experience in the legal industry ideal. This experience could come from an account management role serving legal departments, an advisory role impacting legal departments as a stakeholder group, or from 2 to 3 years practicing with a top law firm.
Required Knowledge, Skills and Abilities:
Keen ability to build laterally and nurture client relationships;
High emotional IQ and innate ability to focus on clients needs and consistently raises the bar on service excellence;
Knowledge of selling/closing and customer service techniques;
Significant project management experience and meticulous attention to detail;
Superb time management, decision-making and problem solving skills;
Thrives in both individual and team environments;
Expert high-impact communication and presentation skills;
Strong leadership skills, with the ability to coach and mentor others;
Highly proficient with the Microsoft Office suite (including PowerPoint and Excel);
Organizational fit for the Axiom culture, that is, exhibit the core values of Irresistible, Fresh, Thoughtful and Committed;
Legally eligible to work in the United States.
Bachelor?s degree required.
JD or MBA preferred.
Competitive base salary + performance bonus + equity.
||Boston, MA |
THIS JOB HAS EXPIRED