Enrollment Services Specialist 2U, Inc.
THIS JOB HAS EXPIRED What We?re Looking For
Experienced Financial Aid Counselor or Student Support Advisor who has worked with a selective, regionally accredited university to assist staff and students throughout the financial aid and matriculation process
Knowledge of federal financial aid: familiarity with federal financial aid process, programs, eligibility and repayment criteria for undergraduate and graduate students
Training: Support training and professional development for new and experienced admission counselors and student support advisors on admissions and financial aid processes based on school and program requirements; provide regular staff updates on federal and institutional aid policies and procedures
Student communication: Support applicants and students thru the conversion, yield, matriculation and enrollment process by counseling and informing prospective students about financial aid application procedures, available federal aid programs, repayment and loan forgiveness options, and program costs
Scholarships and external funding : Research scholarship and external funding resources to support students in all programs
Things That Should Be in Your Background
Bachelor?s degree in business, education or related area strongly preferred
3-5 years financial aid or student support advising experience within an selective, regionally accredited university
Telephone appointment setting and keeping with proven ability to collect information a plus
Knowledge of federal, and/or institutional rules, regulations, guidelines, and procedures for awarding of financial aid.
Experience with Salesforce or similar CRM to track student contact.
Ability to effectively communicate with prospective and current students, school partners, admission counselors and student support staff.
Other Attributes That Will Help You In This Role
Exceptional communication and interpersonal skills with the ability to establish rapport with internal and external customer base
Ability to focus on specific quantifiable goals and deliver goals on a consistent basis
Ability to prioritize and multi-task responsibilities at all times
Strong follow-up skills
Ability to work with a diverse team in a fast-paced, entrepreneurial environment
Enthusiasm and the ability to thrive in an atmosphere of constant change
Founded in 2008 by a unique team of education veterans with unparalleled experience, 2U, Inc., formerly known as 2tor, Inc., partners with preeminent institutions of higher education to deliver rigorous, selective degree programs online to students globally.
2U supplies universities with the tools, expertise, capital, and global recruiting needed to build and support programs of quality and scale.
Technology: 2U develops state-of-the-art technology platforms that give universities the ability to deliver traditional offline curricula in a unique online learning environment.
Instructional Design: Our instructional designers work closely with faculty to translate classroom courses into a compelling combination of synchronous and asynchronous online and real-world experiences, using the best educational and social technologies available. We work side-by-side with professors to evolve those courses. We make improvements as usage and learning patterns emerge and new technologies become available.
Infrastructure: 2U provides the support infrastructure and the logistical components of our partners? online programs. This includes comprehensive student support services from enrollment through graduation and beyond, as well as practical learning experiences in communities around the world.
Resources: 2U makes an upfront investment of over $10 million in each of our partner programs. By supplying capital and global marketing capabilities, we enable universities to give high-performing students around the world a transformational educational experience.
||Landover, MD |
THIS JOB HAS EXPIRED