Entry Level IT Desktop Engineer Bullhorn
THIS JOB HAS EXPIRED Job Description
Based in Bullhorn?s Boston office, the position will report to the head of Bullhorn?s internal IT Group. This person will be involved in global IT efforts across the Bullhorn organization.
Provide world-class desktop and server support to 300+ users including
Company network and infrastructure, including PC builds
Server support including Active Directory
Network printers and internal VoIP phone system
Administer and maintain end user accounts
Administer VPN accounts
Troubleshoot multiple computer platforms: Windows, iOS and Smartphone.
Support multiple administrative and desktop related applications spreadsheet, presentation, internet browsers, and various business systems.
Support users who work from home or travel.
Install and upgrade software and operating systems.
Manage the installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
Work directly with vendors in ordering hardware and software for end users.
Assist in developing custom internal solutions
Required Skills and Experience:
Bachelors Degree in Computer Science, MIS or related field of study
Must have 2+ years IT Support or Systems Administration experience
Must have excellent communication and interpersonal skills
Must have strong customer service orientation.
Must have the ability to anticipate end user technical needs, perform daily and routine tasks while working to resolve open issues with minimal supervision.
Must be self-motivated with the ability to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision
Must have strong technical knowledge of PC hardware, Microsoft Windows and Microsoft Active Directory in a networked environment
Must be resourceful with the ability to use various information sources to troubleshoot technical issues
Must have working knowledge of basic network concepts (e.g., TCP/IP, LAN, WAN, wireless, VPN and IP Telephony)
Must be able to manage multiple projects at the same time and continue to work requests as needed.
Must have experience working in a team-oriented, collaborative environment.
||33-41 Farnsworth Street |
Boston, MA 02210
THIS JOB HAS EXPIRED