GSO-PSO-010-12-09-09 Solutions Consultant 1 Commercial Plateau Systems
THIS JOB HAS EXPIRED Job Duties include:
A Solutions Consultant I provides functional support for various applications used within the Plateau Talent Management suite. The specific job responsibilities include the following.
o Prepare for and lead requirements gathering sessions with the customer business team to define how a customer will use and configure the Plateau Talent Management Suite.
o Facilitate technical requirements gathering sessions with customer business and technical liaisons to define customizations, interfaces and data conversion requirements.
o Documentation of configuration, business, and technical requirements related to a customers implementation.
o Lead customers through the configuration of the Talent Management software and subsequently facilitate the user acceptance testing session to validate the configuration.
o Creation of test cases from business and technical requirements.
o Support Plateau Project Manager and customer team throughout the go live process.
o Function as a subject matter expert on multiple modules within the Talent Management suite. Maintain expert level knowledge of the Plateau Talent Management suite through training and project work.
o 0- 2 years related experience working with users to identify their business needs
o Demonstrated aptitude for software
o Strong verbal and written communication skills with the ability to serve as an intermediary between technical developers and end users.
o Expert analytical and problem solving skills. Ability to define problems, collect data, establish facts, and draw valid conclusions.
o Ability to deal with complex customer service issues, using diplomacy, professionalism, and tact.
o Application software implementation experience
o Mandatory strong facilitation skills, working with groups of 10 or more people (requirements gathering, JAD, RAD, etc).
o Demonstrated knowledge and experience in requirements gathering and development
o Ability to create positive and professional business relationships with internal and external clients.
o Knowledge of the full software development life cycle.
o Experience in a consulting environment - preferred.
o Familiarity with relational database design and SQL - preferred.
o Demonstrated experience with Word, Visio, Excel and MS project
o B.A./B.S. or equivalent experience
o Prior experience supporting U.S. Government customers - preferred
o U.S Citizenship and the ability to obtain a security clearance.
||4401 Wilson Boulevard |
Arlington, VA 22203
THIS JOB HAS EXPIRED