Inside Sales Representative Clarabridge
THIS JOB HAS EXPIRED Description
Clarabridge's sentiment and text analytics software enables companies to achieve a universal view of their customer feedback by transforming text-based customer feedback into valuable insight. When analysis includes as many listening posts as possible, companies gain a more universal view of the customer with qualitative analytics that can be utilized across the spectrum of departments in your organization.
With years of development invested in the Clarabridge sentiment and text analytics technology, we're the only company today with the qualifications to support enterprise-scale customer feedback initiatives. Clarabridge was founded with the simple premise of enabling companies to drive business value by looking at the customer holistically; pinpointing key experiences and issues; and helping everyone in your organization to take actions that make a difference.
Clarabridge seeks a highly qualified Inside Sales Representative to be a pivotal member of a high performance sales team. The Inside Sales Representative embodies a strong entrepreneurial aptitude, self starting qualities, aptitude for a strong sales process, curiosity for learning new technologies, and the desire to help build a software company in a rapidly emerging space. This individual will be a team player and will have the opportunity to impact the strategy and execution of Clarabridge as a whole. This opportunity holds the career path to an Account Executive position.
Create and develop leads for the Sales Account Executive and Marketing teams via cold calling for individual territories and events
Collaboration with members of the Clarabridge team, to include Sales, Marketing, Product Management
Know the business value proposition of Clarabridge products
Know the customer experience management marketplace
Own, qualify and develop opportunities passed from Marketing, Executives and Business Development representatives
Generate leads via social media sites such as LinkedIn and others
Involve field Account Executives with complex and large opportunities
2+ years experience in account management/inside sales
Experience in telephone sales or business development with proven track record of achieving revenue quota
Experience selling a technical solution to an IT and business solutions audience
Solid written and verbal communication skills
Entrepreneurial experience or experience working in a startup environment a plus
Bachelor?s Degree preferred
Great attention to detail. The Inside Sales Representative will follow detailed procedures and ensure accuracy in documentation and data, concentrate on routine work details and organize and maintain a system of records
Strong business acumen, ability to interpret complex information taken with customers or clients, and ability to listen well
Excellent decision making and problem solving skills. Candidate should be able to take action in solving problems while exhibiting judgment and a realistic understanding of issues
Ability to influence and persuade. Candidate should be able to convince others in both positive and negative circumstances, use tact when expressing ideas or options, present new ideas to authority figures, adapt presentations to suit a particular audience and respond to objections successfully
Ability to plan, prioritize and set goal setting. Candidate should be able to prepare for emerging customer needs, manage multiple projects, determine project urgency in a meaningful and practical way, use goals and actions and create detailed action plans and organize and schedule people and tasks
Solid relationship management skills. Candidate should be able to develop rapport with others and recognize their concerns and feelings, and build and maintain long term associations based on trust
||11400 Commerce Park Drive |
Reston, VA 20191
THIS JOB HAS EXPIRED
Connect with the voices that matter most to your businesswith customer experience intelligence from Clarabridge.Investors: Boulder Ventures
, Grotech Ventures
, Intersouth Partners All Jobs: at Clarabridge
|Headquarters:||11400 Commerce Park Drive|
Reston, VA 20191
|Company Profile:||Leading in Customer Experience Management
To give your business the lead in Customer Experience Management (CEM), partner with the leaderClarabridge. With years of development invested in the Clarabridge solution, we're simply the most qualified company to reveal strategic insights hidden in customer feedback across a range of sources.
Unlike other companies that only serve academic or government markets, the Clarabridge focus has always been business, your business, and how we can help you reach your commercial objectives. To give you the customer insight you need, we've worked harder, thought deeper, and developed smarter software than any other vendor in the marketplace.
At Clarabridge, our goal is to help you fully access your customer experience intelligenceand leverage that information to your advantage. By bridging the gap between your customers experience and your brands promise, we provide a unique portal into the human dimension of your business. With this insight, you gain the strategic edge in serving your customers, controlling costs and risk, competing resourcefully, and building profitability.
When you work with Clarabridge, you work with the management team that had guided the companys growth and innovation from the start. Each has had decades of experience, bolstered by successful entrepreneurial ventures and strengthened by prior top-level management experience. Our executives, who include a nationally recognized entrepreneur and a multiple patent holder, are all published authors and frequent speakers at industry conferences.
With a commitment to excellence, partnership model with clients, and fast-paced development processes, Clarabridge is strong from the ground up. Whats more, our financial backing, board advisors, reputation, and partnerships are sound, ensuring our software will evolve to meet your emerging demands.
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