Inside Sales Representative eInstruction
THIS JOB HAS EXPIRED Position Summary
This position is responsible for sales of eInstruction products in a specified region or major geographical area. Responsible for increasing sales through outbound sales calls. Accountable for exceeding customer expectations, while, contributing to the achievement of team and company growth goals.
Solution, or suggest refinements or additions to suggested solutions which may enhance customer outcomes or respond to newly defined customer needs.
Assists in growing assigned account base by establishing relationships and uncovering new opportunities and training needs.
Must exhibit a thorough knowledge of eInstruction?s internal processes for all our products and services.
Maintain complete and timely documentation of account activities within corporate CRM solution.
Performs other sales duties as directed by management.
Performs other job-related duties and responsibilities as may be assigned.
Must be customer centric
Experience in call focused environment.
Must exhibit a mature attitude with good problem solving skills.
Capable of setting own priorities and able to learn new products and procedures.
Possess strong communication skills and be independently motivated.
Experience with at risk compensation.
Occasional travel may be required.
Core Performance Factors
The core performance factors described below are essential for success:
Customer Focused: Identifies or anticipates customer needs and exceeds customer expectations. Serves as the customer champion by actively improving the customer sales experience (product knowledge, presentation, timeliness, etc.).
Quality Minded: Produces work (products, services, processes, or other outcomes) that is virtually error free and exceeds external and internal customer expectations. Minimizes rework by exhibiting foresight, displaying ownership, and applying diligence.
Decision Making/Initiative: Makes reasonable, defensible decisions within scope of authority, seeking approval as needed. Takes initiative and works autonomously to achieve product goals (quality, schedule, etc.).
Organization/Planning: Plans, organizes, and schedules in an efficient, productive manner. Effectively juggles multiple projects and anticipates reasonable contingencies. Effectively balances resource and time constraints with deadlines.
Collaboration: Works effectively with colleagues, employees, vendors, and others in order to achieve meaningful results and maintain positive, productive working relationships. Purposely seeks out others for views, guidance, and ideas. Actively participates in solving problems, making decisions, completing tasks, and accomplishing goals.
Skills, Knowledge, Experience and Education
Skills, Knowledge, and Experience:
Able to communicate in an appropriate and effective manner with customers, team members and management staff at all times.
Excellent verbal and written communication skills.
Able to effectively utilize MS Office applications and Company interactive products to enhance communication.
Demonstrated functional proficiency in MS Office applications, including Word, Outlook, PowerPoint and Excel.
Ability to use database software.
Continuously improves knowledge base of eInstruction product lines.
Previous experience with Salesforce.com preferred.
Organized; able to follow through on detail work. Team orientation, both within the Company and with outside partners.
Practices solid judgment and problem solving skills.
Maintains excellent work ethic and high integrity at all times.
Monitors and follows through on daily, weekly and monthly goals.
High school diploma or Bachelor?s degree or equivalent work experience preferred
Sales experience in an inside sales organization preferred
Equipment and Applications
PC and Apple computers and various software applications. Some travel may be required.
||Scottsdale, AZ |
THIS JOB HAS EXPIRED