IT Support Specialist Inspirato
THIS JOB HAS EXPIRED Inspirato is seeking an eager, resourceful, and highly technical self-starter. The ideal candidate will be able to analyze and resolve problems with hardware and software while fulfilling service requests in addition to performing administrator duties on Windows servers.
To perform this job successfully, an individual must be able to perform the requirements listed below, as well as be a cultural fit in a hard-working but fun company that is disrupting and reinventing the luxury travel industry.
Essential Functions (Responsibilities):
? Provide end user support in a mixed environment of Mac and Windows laptops and desktops for onsite and remote employees.
? Monitor and resolve in-coming calls, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies through a helpdesk trouble ticketing system.
? Manages all company Windows server hosts and virtual servers using Hyper-V. This includes administration, configuration changes, general maintenance, upgrading, deployment and troubleshooting.
? Conceive, design, and build requirements for reports and analyses that answer business questions related to key strategic initiatives
? Administer, upgrade and troubleshoot system updates, print servers, Antivirus software, Backup software and Active Directory Administration.
? Deliver end-user training on new technology and refreshers on existing technology used in the company
Required Experience and Skills:
? 1 ? 3 years experience working with Active Directory, file/print servers, DNS/DHCP, Exchange, WSUS.
? 1 ? 2 years experience working with phone systems, preferably Asterisks based systems.
? Experience with Switches, routers and firewalls
? Write and revise user training manuals and procedures.
? Assist in documentation, logging and reporting of operational processes and procedures.
? Ability to prioritize and multitask in an interrupt driven environment.
Additional Desired Experience and Skills:
? Certifications: Microsoft Certified IT Professional (MCITP) and Microsoft Certified Solutions Expert (MCSE) are both highly desired
? Undergraduate Major preference: Computer Science, related field and/or experience
Inspirato offers its employees:
? Full benefits package including 401(k), medical, dental, and vision.
? Vacation Property Benefit
? Casual work environment in rapidly growing, fast-paced, entrepreneurial company
? Credit for gym membership
? Energetic Lower Downtown Denver location located blocks from Coors Field
? Fresh fruit delivery service, coffee and tea, fully stocked snack bar, beverage fridge
? Regular fun employee events and professional development opportunities
||Denver, CO |
THIS JOB HAS EXPIRED