Jr. Production Support Engineer DataCert
THIS JOB HAS EXPIRED Description
Datacert is a technology innovator and the premier global provider of enterprise legal management software solutions and services. We offer a suite of next generation applications, such as legal matter and spend management, built on our cutting-edge technology platform called Passport. This evolution allows our customers to consolidate legal systems on a common platform, whether it is applications from Datacert, other vendors, or applications they build on Passport themselves. Passport empowers them to collaborate more effectively, manage legal systems more efficiently, support changing business needs and their global workforces, and make more strategic business decisions. Our expansive client roster includes Fortune 500 and Fortune Global 500 corporations, and some of the world?s largest law firms. Headquartered in Houston, with offices throughout North America, EMEA, and APAC, Datacert has received numerous legal and technology industry accolades including being honored on the Inc. 5000 and Software 500 lists and being recognized by top legal industry analyst, Hyperion, as ?Market Innovator.
The Jr. Production Support Engineer position is responsible for the 24/7/365 support of the production hosted application environments. This includes the setup and configuration of all network systems, VMware vSphere and the daily support and maintenance of multiple Windows 2000/2003/2008 servers, Linux, running IIS, Java, Tomcat, and Microsoft SQL Server 2000/2005/2008. The Jr. Production Support Engineer will operate within a highly structured change control environment and will evaluate, resolve, and recommend appropriate action for all telecommunication, network, server, software and hardware problems.
DUTIES AND RESPONSIBILITIES
Monitor and support Datacert?s hosted applications, servers and network systems 24/7/365 to maintain a ?highly available? production environment
Responsible for RFI, log files, and back-up of files
Provide support of at least three independent VMware private cloud environments supporting over 250+ VM?s and multiple Active Directory forests and domains
Manage and monitor all services provided by third party hosting providers
Maintain high levels of redundancy and data reliability
Provide configuration management of the production, staging, and development environments
Support the testing and deployment of changes to existing production environment and new Datacert hosted products
Configure and deploy all Datacert owned hardware to production
Strictly adhere to all security and change management policies and procedures
Other tasks and duties as assigned
REQUIREMENTS AND QUALIFICATIONS
Education, Licenses and Certifications:
Bachelor?s degree in related field required
Minimum 3 years of hands-on experience as a Network Engineer in the following environments: Windows 2000/2003/2008, HP/Compaq hardware, Microsoft IIS, Microsoft SQL Server 2000/2005/2008 administration
Experience working in a highly structured change control environment with external audit requirements such as SAS70/SSAE, ISO, SOX is highly preferred
VMware ESX(i) support experience required.
Cisco support experience preferred
Linux administration experience a plus
Apache/Tomcat web administration a plus
Critical Knowledge, Skills and Abilities Requirements:
Strong analytical abilities
Thorough knowledge of networking
Ability to prioritize and multitask
Ability to work independently without supervision, manage own daily schedule and prioritize activities
Excellent verbal and written communication skills
Ability to work in high-pressure and fast paced environment
ADDITIONAL REQUIREMENTS OR INFORMATION
Thorough understanding of network security technologies and the ability to align those with business objectives and system requirements
High degree of integrity, constant vigilance, sound judgment and the ability to appropriately handle exposure to highly confidential and sensitive company information
High level of internal customer responsiveness
-Nothing in this job description restricts management?s rights to assign or re-assign duties and responsibilities to this job at any time.
Datacert is an Equal Opportunity and Affirmative Action employer. It provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, age, religion, disability, or any other legally protected status and takes affirmative action to recruit, employ, train, and promote qualified minorities, women, covered veterans, and individuals with disabilities.
||3040 Post Oak Boulevard |
Houston, TX 77056
THIS JOB HAS EXPIRED