Lead Technical Trainer Guardian Analytics
THIS JOB HAS EXPIRED Roles and Responsibilities:
Develop the next generation training strategy that efficiently and effectively targets differing learning groups (customers, resellers, internal).
Implement systems and processes as well as recruit, manage and coordinate the necessary resources required for execution
Measure and report training effectiveness
Adapt to new and evolving requirements
Seven or more years experience in technical training, instructional systems design, and training management/leadership with demonstrable results.
Experience developing strategies that scale training capacity while maintaining effectiveness and a high degree of customer satisfaction.
Experience implementing training support systems necessary for delivery, maintenance, and quality assurance.
Strong technical writing skills.
Experience with eLearning authoring tools such as Captivate and Flash.
Graphic design experience is a plus.
Excellent communication skills, both written and verbal.
Knowledge of online banking and payment systems (Bill Payment, Wires, and ACH) is a plus.
Knowledge of online banking fraud is a plus.
Experience working in a small, dynamic company
||Mountain View, CA |
THIS JOB HAS EXPIRED