NOC Manager LiveOps
THIS JOB HAS EXPIRED LiveOps is looking for an outstanding technical Operations professional to play a key role in managing a the team in our Network Operations Center. This opportunity requires extensive multi-disciplinary technical depth as well as crisis management and communication skills. In this mission critical leadership role, you will be responsible for all aspects of the availability of LiveOps production service and be directly accountable for system availability and performance. You will manage and monitor all technical components and handle planned and unplanned system events. At the same time you will grow the capabilities of your world-class team while maintaining an energetic and fun working environment.
BS degree in technical field or equivalent experience
8-10 years of varied experiences managing a large, complex technical operations or data centers and 24x7 support of websites or similar infrastructure
5 years of technical personnel management experience
Superior problem solving skills with an emphasis on quick problem resolution
Superior written and verbal communication skills and ability to communicate with personnel of all levels
Demonstrated ability to provide technical direction to a production operations team
Varied technical background including but not limited to Linux server management and MySQL database administration
Network troubleshooting and analysis
Experience with web development technologies like perl and java
LiveOps is a industry leader focused on providing the full platform cloud software and applications in the cloud (software) with the ability to maximize every sales, support and social customer interaction to ultimately drive brand loyalty. More than 200 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, and Amway New Zealand trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents. With 10+ years of cloud experience LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Redwood City, California, LiveOps supports a wide range of industries including financial, health care, insurance, retail, and high tech. For more information visit www.LiveOps.com.
||Santa Clara, CA |
THIS JOB HAS EXPIRED