Patient Services Representative (Gardien Services) MedSynergies
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The Patient Service Representative is responsible for patient outreach, insurance verification, billing, and assisting with the scheduling of appointments and paperwork processes.
Files and enters billing for patients into a computer system according to established policies and procedures to ensure billing is timely and maintains a high level of accuracy.
Resolves billing issues and escalates problems to supervisor as necessary.
Coordinates with clinical staff to obtain charge information for all patients.
Codes procedures performed and diagnosis on charge.
Obtains patient referrals for ancillary services and outside specialist referrals.
Verifies insurance coverage and obtains authorizations to support billing to third-party payers.
Answer phone calls and directs them appropriately.
Schedules appointments according to office guidelines.
Greets, interviews patients and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
Conducts all functions associated with patient check-out including pricing services, collecting payment and scheduling follow-up appointments.
Prepares charts for patient appointments making sure all necessary information is complete.
Performs other duties as assigned.
Understands health insurance and medical costs, including coding.
Knowledge of clinic procedures and regulatory requirements.
Requires good customer service and communication skills.
Organizational and time management skills.
Proficient computer skills.
Possess a strong work ethic and a high level of professionalism.
A team player who handles multiple projects simultaneously in a fast paced environment.
High school diploma or equivalent.
Healthcare experience preferred.
Novi, Michigan, United States
||Novi, MI |
THIS JOB HAS EXPIRED