Program Manager Verdasys
THIS JOB HAS EXPIRED Summary
Verdasys was founded in 2003 to develop a new generation of software solutions to protect and manage the flow of sensitive data essential to the operation of businesses on a global basis. The Company provides a single application that protects a company?s data wherever it goes, all of the time. This is unlike any other security offering on the market today, all of which protect only a single point in an enterprise?s IT infrastructure. By focusing on protecting data at the "Point of Use," our Digital Guardian solutions is uniquely capable of preventing information leakage, or loss, across the global enterprise while allowing for greater collaboration between employees, contractors, outsourcers and partners.
Position Description and Requirements
Reporting to the Vice President of Professional Services, the Program Manager has the ultimate responsibility for customer success with the Verdasys solution. The Program Manager will not only be responsible for driving a number of simultaneous projects at some of the largest customers in the world, they will also be a key part of the sales process in expanding the reach and breadth of the Verdasys solution in the customer and prospects environments.
The ideal candidate will have the ?engagement management? skills to manage these complex customers and sales cycles to continue to drive the Verdasys vision, while also being able to ?technically? manage the customer and project team to a successful delivery.
Specific Responsibilities and Duties include:
Partner with the Account Managers to ensure customer satisfaction with the Digital Guardian solution primarily through professional services engagements, but also during the sales process.
Be recognized by customers as a trusted advisor in product deployment and process decisions. Build and maintain strong relationships with key stakeholders throughout the delivery process securing key references at all levels.
Drive the SOW creation process handling customers? objections and explain Verdasys solutions in prep meetings, requirements workshops, and discovery sessions. Work in conjunction with the Account Managers and Solution Architects leveraging technical knowledge and positioning Verdasys as a champion against competitors.
Be responsible for program budget, resource scheduling, and task order assignment. Plan and direct schedules and budgets. Ensure completion of tasks on schedule and within budget constraints.
o Drive implementations to completion while remaining on schedule and on budget.
o Effectively manage issues, risks, and changes to projects.
o Coordinate the activities of internal resources required to satisfy client needs.
Simultaneously manage multiple client implementations of Verdasys software products.
Communicate effectively with client team; maintain professional and ethical relationships at all levels.
Provide formal program status to Verdasys internal management and customers, as required, in a proactive and timely manner.
Work with Customer Support to resolve customer issues.
Communicate customers? requirements to Verdasys product management, promote ideas for new features/directions as they are reflected in customers' requests, and define specific customizations needed by customers.
Identify opportunities for improvements to Verdasys implementation methodologies.
Program Managers must be goal-oriented, skilled communicators, highly organized, excelled planners and effective negotiators. They must also be familiar with standard project management concepts, methods and tools. Other desirable qualities: positive, optimistic, fair and likable.
o Strong project management, planning and organizational skills
o High energy and enthusiasm for delivering services
Proven track record of executing SOW process lifecycle with Account Managers responding to deadlines and driving to close bookings and successfully delivering projects.
Strong presentation and communication skills: showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings.
Can articulate relevant customer success stories and metrics that demonstrate value to the customer.
Proven track record of executing projects on time and on budget while maintain margins and managing resources effectively to produce high quality work.
Experience with security related products, technologies, and solutions would be highly beneficial.
The travel component for the Program Manager varies depending on the engagement, and ranges from 25% to 65%.
Verdasys Inc. offers a competitive compensation package that includes base salary and stock options. Our benefit package is comprehensive and includes Medical Insurance; Dental Insurance; 401(K); Flexible Spending Accounts; Paid Vacation/Holidays; Life Insurance; Short Term Disability; Long Term Disability; and, an exciting Stock Option Plan.
||404 Wyman Street |
Waltham, MA 02451
THIS JOB HAS EXPIRED