Project Manager Lithium Technologies
THIS JOB HAS EXPIRED Project Manager, Professional Services
LITHIUM TECHNOLOGIES, Location: Emeryville, CA We are moving to San Francisco in the first half of 2013!
Who are we looking for?
Lithium is looking for a Project Manager for the Professional Services team. This role will be part of the critical team to drive successful implementation of our Social Media solutions to our customers.
Lithium Technologies helps leading companies use social media to engage customers and drive business results. We create vibrant social communities across websites, Facebook, and the broader social web that increase sales, reduce service costs, and accelerate innovation.
This is a great opportunity to join one of the hottest companies in B2B social media. We have strong traction with the world?s leading brands, we are experiencing rapid growth, and we are recognized as a leader by top analyst firms, including Gartner and Forrester.
The world's most innovative companies such as AT&T, Barnes & Noble, Best Buy, Sephora, Univision, Home Depot, and HP use Lithium to engage their customers in breathtaking new ways (literally, breathtaking). They're increasing revenue, reducing expenses, and strengthening their brands. And most importantly, they're building a lasting competitive asset?a brand nation?with their customers.
What You?ll Do
As a Project Manager at Lithium you will be responsible for the successful delivery of our customers? projects. For this position, we?re seeking an individual with experience delivering fast-moving, complex technical projects to enterprise customers. You will be responsible for managing a portfolio of projects ranging from new software launches, integration projects, and advanced customizations.
Manage a number of parallel software deployment projects
Coordinate and/or manage internal and external resources, both technical (consultants, production operations) and non-technical (best practice experts, user interface consultants, designers)
Work with Customer on the definition and execution of the overall project plan
Manage the client relationship and set customer expectations during product implementations
Complete projects on time and on budget while delighting the customer
Identify and advocate for new product features on behalf of the customers
Identify account expansion opportunities and support Sales to close them
Document project progress as per project management best practices (meeting minutes, project plan updates, weekly status reports)
Document functional and technical specifications of the proposed solution
Create Statement of Work for projects and change requests
BA or BS degree
5+ years of hands-on project management experience in a software product company or consulting firm, with at least 3 years managing projects in public-facing web applications (web sites, social interaction sites, support sites, etc)
Excellent customer interaction and presentation skills. Ability to present to different audiences and bring the message across in a concise, professional manner)
Experience managing multiple parallel projects (with team size of 5+ members) in a software development and/or project management environment
Experience scoping and estimating project effort, and a sound understanding of project management best practices. PMP certification is a plus
Excellent problem solving skills
Previous demonstrated experience in following technical domains; Enterprise SaaS deployments; Web 2.0 security and integration architectures; Web application architectures (HTML/JS/CSS/XML/J2EE)
Strong command of the English language (written and spoken)
Moderation and/or Management of online communities experience a plus
Why you should join our team
Lithium offers a great working environment and competitive compensation and benefits package. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas and coming up with non-obvious solutions to challenging problems.
||5980 Horton Street |
Emeryville, CA 94608
THIS JOB HAS EXPIRED