Senior Project Manager iPipeline, Inc.
THIS JOB HAS EXPIRED Job ID808862
LocationExton, PA 19341
Senior Project Manager
iPipeline leads its industry in providing the next-generation suite of software to the insurance and financial services markets through its on-demand service.
iPipeline's award-winning channel solutions for carriers, distributors, and producers automate activities for customer relationship management, forms processing, quotes and illustrations development, agency management, requirements ordering, contracting, content distribution, and policy delivery and servicing, enabling the insurance industry to market, sell, and process faster.
Pipeline provides the process automation and seamless integration needed to make a sale by aggregating approximately 120 carriers, 1,200 distributors, and their financial professionals in a single, Web-based environment ? the iPipeline Customer Network. With headquarters in Exton, Pennsylvania, iPipeline has offices in Atlanta, Charlotte, Milwaukee, Salt Lake City, the United Kingdom, and Vancouver.
Serving as primary liaison, between the company and multiple concurrent customer projects having primary responsibility for providing quality customer implements and achieving target profitability objectives. The role will also encompass all project management tasks, developing, managing and communicating detail project plans to ensure that tasks are completed on time, within budget, and meet or exceed specifications.
Ensure that projects remain on schedule, are delivered with high quality, great customer satisfaction and achievement of target profit goals
Develop and maintain project timelines and resources during length of project according to corporate plan
Remain aware of any potential problems and works to mitigate risks, facilitating change order procedures as needed
Monitor project deliverables and progress through continuous communication with project member and establish effective communication with other departments in order to ensure that projects are completed in a timely and effective manner
Interface with customer and internal project resources to convey project issues and gain status
Maintain customer satisfaction with consistent communication with all external and internal project resources
Compile monthly invoicing reports and distribute to the associated customer
Maintain constant communication with the sales team regarding the status of the implementation and the overall satisfaction of the customer
Ensure a thorough and successful hand-off of projects to support, post implementation and acceptance
Interface with development Manager on project issues including timelines and resource allocations
Contribute to the success of the overall team outside of existing project responsibilities
Knowledge & Skill Requirements:
Demonstrated ability to manage the financial requirements and profitability of the project engagement from inception to completion
Must have effective customer interview skills
Strong knowledge of the software development lifecycles and process improvement methodologies
Excellent time management, organizational and negotiating skills
Expert with Word, Excel, Microsoft Project, Powerpoint and Visio
Advanced Management Training and Technical Certifications are a plus
Ability to effectively communicate in English
Strong aptitude for problem solving and technology
Education and Experience Required:
Bachelor?s degree in Business, Project Management, MIS, Computer Science or related area
5+ years of experience interfacing with external clients in a project management role (IT/Software)
External client experience in running and managing projects and financial profitability
Experience in implementing projects from begin to end for small to mid size companies
PMP Certification is also desirable
||Exton, PA |
THIS JOB HAS EXPIRED