Senior Technical Writer Ping Identity
THIS JOB HAS EXPIRED Job Summary
Why work for Ping Identity?
If you want to change the world and ?be extraordinary,? Ping Identity is the place for you. Ping Identity is a global leader in Cloud identity management, including Internet single sign-on (SSO). With offices around the world, Ping Identity offers the opportunity to work with exceptionally smart people to develop leading-edge technology using state-of-the-art tools ? all in a fun, flexible environment..
Are you looking for an opportunity to work as a technical writer for a leading edge company in a supportive, collaborative environment? If you have world-class communication skills and the mental flexibility of a Ninja warrior, we would like to talk to you about joining our Technical Communications team.
As a Senior Technical Writer, you are an integral part of the development process ? from start to finish. Working with our Engineering and Product Marketing teams, it is your job to take complex technical material and make it easily understood. At every step of the way, you will need superior writing and editing skills, the ability to adapt to different writing styles, and the drive to deliver high-quality materials. The work is challenging and fast-paced, but it?s exciting and rewarding, too.
At Ping Identity, you will be part of a dedicated group of people who are enthusiastic about the work they are doing and the company they work for. And Ping Identity is committed to promoting personal growth through ongoing training and development opportunities, as well as supporting work/life balance with flexible work options.
Locations: Colorado,British Columbia (Vancouver)
At Ping Identity, a Senior Technical Writer will:
Deliver online technical content and product user guides to support customers and software developers.
Develop, draft, revise and edit software documentation, short instructional video scripts and white papers for enterprise software and web-hosted products.
Manage multiple assignments simultaneously, while working independently and with other writers.
Organize and target content for consumption by multiple user types.
Publish and manage content in a Content Management System.
Deliver high-quality material for publication on a challenging schedule, including iterative technical review and editing cycles.
7+ years of professional writing/editing experience
5 years as technical writer for enterprise software, on regular release cycles
2+ years experience using FrameMaker
Exceptional writing/editing expertise in a fast-paced environment
Ability to grasp complex technical material and present it clearly and effectively to less technical readers
Experience with online publications and communication tools
Working knowledge of MS Word, some familiarity with Visio, Photoshop or Adobe Illustrator
Strong computer operating system and web browser skills
Experience documenting information-technology (IT) software
Some knowledge of Internet infrastructure and security/identity management
Single-source, multi-channel publishing experience, especially using FrameMaker with WebWorks Publisher
Experience working in an Agile software-development environment
Expertise using at least one illustration and/or video production tool
The compensation and benefits will be both comprehensive and competitive.
||1099 18th Street |
Denver, CO 80202
THIS JOB HAS EXPIRED