Sr. HIS Specialist Passport Health Communications
THIS JOB HAS EXPIRED Exempt/Non-Exempt:Exempt
Benefits:Full Comprehensive Benefits Package
Employment Type:Full Time
Department:Passport Division (Patient Access)
Description:The Sr. HIS Specialist is responsible for overall client success and happiness, specifically related to the integration and configuration of Passport?s software platform, focusing on optimization for Epic and existing and future EDI integration.
The HIS Specialist performs duties in the day-to-day activities of all areas of product management with the goal of creating and delivering valuable products.
They also manage internal and external requests to satisfy client needs through the use of Passport?s products and enhance Passport?s value in the market.
Additionally, the HIS Specialist also functions as a technical business process consultant and provides on-site and remote assistance for prospective and existing clients.
?Serve as an advisor and leader for Passport?s Epic suite product initiatives. Drive pre-production business analysis and product development, including performing analysis, creating technical interface specifications, and troubleshooting problems within existing interface threads.
?Perform gap analysis between current product functionality and business needs and define solutions to gaps. Participate in pre-production business analysis and product development.
?Work with product teams to obtain development
estimates and costing information for documentation, billing and tracking purposes. Work with product management and development to prioritize functionality and slot functionality in the appropriate iteration/iteration plan.
Client Relationships and Sales Support:
?Collaborate intimately with Implementation, Sales, and Account Management to support and guide existing and prospective clients on or transitioning to Epic. Conduct remote and onsite presentations as needed.
?Triage client issues occurring before, during, and after the implementation process; provide ongoing consultation by analyzing issues, aligning resources, and facilitating resolutions; may be assigned overall project and account management responsibility. Analyze and facilitate resolution of complex issues from internal and external clients
?Understand the customer?s business process and how Passport products support, enhance, and facilitate those processes.
?Communicate with marketing team to ensure product functionality is translated into user stories.
Other Duties as Required.
Qualifications:?Bachelors Degree in Computer Science, Healthcare Informatics or related field or study.
?5-10 years project management experience, leading full life cycle implementations.
?Healthcare industry experience facilitating in-depth knowledge of hospital operations data flow and HL7, X12 and XML protocol standards.
?Epic experience required.
?Masters Degree preferred.
Equivalent combination of education and experience may be considered.
?Demonstrated ability to engage in and complete multiple concurrent assignments.
?Fundamental knowledge of network architecture, services, redundancy and clustering.
?Knowledge of real time interface spooling, arching, traces, connectivity, client/server configuration, pseudo connections, routing, mapping, filtering, translations and error exception handling.
?Ability to analyze and troubleshoot interface problems using on-line integration tools and utilities.
?Ability to relate technical interface requirements with both technical and non-technical audiences.
?Must be able to function in a complex, agile, fast-moving workplace and adapt to a changing environment.
?Ability to manage multiple projects at different stages.
?Superior collaboration and interpersonal communication skills, flexibility and responsiveness.
?Excellent verbal and written communication skills.
?Experience and proficiency in Microsoft Office products.
PMP a plus.
||Oakbrook Terrace, IL |
THIS JOB HAS EXPIRED