Sr. Program Manager GramercyOne
THIS JOB HAS EXPIRED Booker is transforming the way local services are managed by businesses and discovered by consumers. Booker replaces everything from manual methods to disconnected software, and unifies the essential components of running a service business into a single web-based platform, accessible from any device. Booker also enables service business to sell their services online, through their website and a network of partner sites and apps, creating a seamless online booking experience for consumers. Booker processes over 1.5M appointments each month across 5000 clients in 70 countries. Headquartered in New York City, Booker?s customers include Fortune 500 companies as well as thousands of local service businesses.
The Sr. Program Manager role focuses exclusively on managing the overall client relationship for a multi-year contract with a Fortune 20 retailer. He/she uses advanced problem solving skills, business skills, solid verbal and written communication skills, excellent relationship building skills, as well as strong leadership and team management skills. He/she must have a solid understanding of project management tools and approaches to manage complex, multi-disciplinary projects and the flexibility to lead diverse and dynamic teams to deliver balanced integrated solutions to our client?s challenging business problems.
What you will be doing?
Structures and manages integrated, multi-track projects and/or programs of multiple projects. Leads the development and tracking of integrated project plans. Establishes and maintains project and/or program communications. Oversees project estimations and staffing. Oversees the development of project deliverables. Establishes and maintains processes to manage scope over the project lifecycle. Identifies and manages project and/or program issues. Sets project quality and performance standards. Assesses and manages risk within, and across, multiple projects. Maintains project tracking and information systems
Partners with other project leaders to lead cross-functional teams. Clarifies and communicates project objectives and success criteria. Ensures key project and program-wide roles and responsibilities are defined. Ensures the use of best practices and applies lessons learned from previous projects.
Responsible for ongoing client satisfaction. Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.). Develops relationships with, and ensures the appropriate participation of, key client stakeholders and client executives. Provides day-to-day project contact for the client
What we need?
Bachelor?s degree required
5+ years program management experience working with complex technology solutions
3+ years of client management experience with primary accountability for peer-level client relationships at the executive level across; experience should include external client management and negotiations
Experienced multiple full project lifecycles from business development to final delivery
Experience managing multiple projects simultaneously (preferably in an integrated program)
Experience and interest in supporting new business initiatives
Be creative with strong problem solving skills and the ability to succeed in a fast paced environment
Strong verbal and written communication skills
For immediate consideration, please submit your resume in word or pdf format only - to firstname.lastname@example.org. Please reference ?Sr Program Manager? in the subject line of your email.
Booker Software Inc is an equal opportunity employer.
Although we?d ideally prefer to contact every applicant that applies, due to the volume of submissions at times, only qualified candidates will be contacted.
We do not offer sponsorship at this time. Booker Software Inc. is an equal opportunity employer.
Medical, dental, vision, and life insurance benefits
You're in good hands
401k Retirement Plan
It's never too late to save
Plenty of vacation days, plus birthdays off
We don't take R & R lightly
Start your weekends early
Referral bonuses for customer and employees
You'll want to share the Booker love
Let Booker give your wallet a break
Classy casual dress code
Dress to impress even in your Levis
Share in Booker's success
||New York, NY |
THIS JOB HAS EXPIRED