Sr. System Engineer and Customer Program Manager Minerva Networks
THIS JOB HAS EXPIRED Minerva enables service providers to offer an engaging television experience to their subscribers, across any network, on any device and at any time. Every day more than three hundred operators around the world deliver advanced television services powered by our software platform.
Entertainment and information consumption patterns are increasingly driven by users? choices and preferences. The Minerva iTVFusion service management platform enables operators to empower subscribers to customize their viewing experience and enjoy a compelling television service. By offering consumers a consistent user experience across multiple content sources, networks, applications and devices, service providers can increase market penetration, grow revenue, and build customer loyalty.
Our products are recognized worldwide for their superior technical innovation and quality.
This is a hybrid position for the right candidate with the technical background required plus the skill and desire to plan customer software and server deployments.
Onsite and remote installation, integration, testing and follow-up of middleware delivery systems.
Troubleshooting and resolving system or networking issues.
Follow project delivery processes and best practices for required services.
50 % Travel maybe required
Planning of customer video delivery system deployments
Identifying the technical scope of a project and securing needed resources for its tasks
Handling conflicting issues, roadblocks and dependencies within the project
Strengthening business relationships with customers
Managing relationships with delivery partners and suppliers
Skills & Abilities:
Strong written and oral communication skills.
High degree of customer-focused sensitivity. Strong interpersonal skills.
Must be able to quickly learn a broad array of technologies and apply knowledge to real-world problems.
Technical depth in the following areas: Red Hat Linux, Oracle 11g, Web-based client-server technology.
Excellent PC skills (MS Word, MS Excel, MS Project, MS PowerPoint, MS Visio)
Working knowledge of Telco/Carriers
A desire to dig into a complex ecosystem and get your hands dirty with real-world technical issues. Experience with project management principles, methodologies, processes and tools
Sound understanding of converged telecommunications solutions as related to data, voice, IP and IPTV products and services
Excellent PC skills (MS Word, MS Excel, MS Project, MS PowerPoint)
Knowledge of working Telco/Carriers a plus
Minimum of 5 years of experience providing customer project management in projects working with customer senior management
Experience installing, configuring, and troubleshooting Linux server and software components
Technical depth in one or more of the following: IPTV middleware, IP networking, Web-based client/server applications
Windows and Linux network configuration
A PMP certification or equivalent experience
Computer Science or Electrical Engineering Bachelor Degree or equivalent experience.
Minerva Networks is an Equal Opportunity Employer. We recruit, train, compensate and promote without regard to race, religion, creed, color, national origin, sexual orientation, marital status, veteran?s status or disability
||Alviso, CA |
THIS JOB HAS EXPIRED