TECHNICAL SUPPORT ENGINEER StoredIQ
THIS JOB HAS EXPIRED Company Summary:
StoredIQ, an IBM company, is a fast growing, dynamic technology company that seeks a Technical Support Engineer to join our team. This is an excellent ground level opportunity that will reward high performers with rapid advancement as StoredIQ continues to expand.
Position Location: Company Headquarters in Austin, TX
Summary of Position:
The Technical Support Engineer will provide technical support of our products and services, manage the deployment of our products and services, and design and present customer specific solution architectures. The Technical Support Engineer must be driven, technology savvy individual with excellent written, verbal and organizational skills and the ability to work under deadlines. Problem analysis, customer support skills, and previous work experience managing technical projects is a must. The ideal candidate is ambitious, outgoing, articulate, intelligent, and very well organized. The position is for a self-starter driven by opportunity, accomplishment and the desire for success.
? Providing technical support to customers, partners, and members of Field Services
? Working with customers on an on-going basis to optimize configuration
? Supporting our services and solution deployments for customers and partners
? Building and maintaining strong rapport with customers and partners
? Working with and providing support information to Marketing, Product Management, Engineering and other departments.
Work Experience/Technical Qualifications (Between 2-10 years of experience preferred in the following areas):
? Minimum of 2 years in a Support or Functional Testing role
? Experience with Linux, and Microsoft service topologies
? Experience working with data center and networking environments
? Experience with SQL Databases
? Ability to interact with diverse personnel, including, but not limited to, technical and non-technical resources
? Working and selling to sophisticated, savvy customers who are used to premier treatment from their technology vendors
? Working with other highly analytical, highly intelligent resources (internally and externally)
? Ability to handle stress and multiple projects without losing focus of the overall priorities
? Professional, articulate, efficient communication ? both verbal and written
This is an exciting time to join StoredIQ, an IBM company, as we continue our dominance in the eDiscovery and Intelligent Information Management marketplace. This opportunity will provide a candidate with an exciting work atmosphere and an opportunity to grow your career.
||4401 West Gate Boulevard |
Austin, TX 78745
THIS JOB HAS EXPIRED