Territory Account Manager SafeNet Inc.
THIS JOB HAS EXPIRED Organization NameSales
At SafeNet, we employ the brightest and smartest people in the world. With more than 50 offices worldwide and 1,600 employees, we know the importance of acquiring the very best talent to make our company succeed. No matter what the job is ? technical writer, software engineer or a customer service representative ? we're always looking for our future leaders. Our number one goal is to staff our company with highly motivated employees that are eager to put their fingerprints throughout SafeNet and help drive us to continued successes. So if you're ready to be part of something special, we're ready and waiting. SafeNet, get inside.
This position can be located in either, Arizona, Colorado, Nevada or Utah.
Primarily responsible for driving incremental revenue outside of the T40 and F1000 account base through the channel by finding their own opportunities, as well by working with the CAM and the partners to identify new opportunities. Responsible for proactively working with the CAM, Partner Sales Teams, Director of Sales, Regional Sales Managers and Inside Sales Managers to identify new customer opportunities outside of the Top40 and F1000 accounts in the respective geography. The TAM will address customer sales and service issues, increasing customer satisfaction and allowing the Regional Sales Managers to spend more time focused on face-to-face meetings with their T40 and F1000 customers and accounts to find opportunities and drive revenue. Tasked with working directly with the CAM and Partners, the TAM will handle tasks from the beginning to end of the sales cycle including, but not limited to:
sending product literature and information
organizing, scheduling and paperwork for product demonstrations and evaluations
fulfillment set-up and tracking for evaluations and product sales
project management around product evaluations and open trouble tickets
professional services scheduling and status management with customers
customer questions and issue handling
logistics and follow-up for regionally-specific marketing programs and events
The TAM will communicate regularly with the Regional Director of Sales regarding priority and appropriateness of workload in order to drive the appropriate customer satisfaction and overall productivity results. The TAM is expected to work hours that allow for regional coverage, and should attend all standard Regional Sales Team conference calls to deliver status and results of in-flight projects.
Bachelors Degree in related field
Inside Sales, Telemarketing and Outside experience in selling IT solutions into various industries
Strong background in hardware and software products with experience working with Sales and Pre-Sales Representatives.
Experience in managing aspects of the sales cycle including prospecting, development of the customer relationships, handling customer objections and issues, and project management.
Capable of communicating with the CAM, Partners, Inside Sales and Regional Sales Representatives about administrative and support priorities.
Maintaining and growing existing relationships directly with partners and customers either in-person or by phone.
Comfortable being an active participant (not necessarily leader) in highly technical discussions, and able to collaboratively work with internal personnel to ensure that customer objectives are achieved within territory.
Customer Satisfaction-driven with strong track record of managing aspects of the sales cycle and projects dealing with customer sales or support issues.
Ability to communicate with senior management on results and priorities of the Region.
Excellent communications, project management, coordination and presentation skills.
Ability to thrive under pressure
Essential Duties & Responsibilities include, but are not limited to the following:
Interaction with Internal Customers
Manages, develops and grows strategic internal customer relationships (sales, OA, Support, Fulfillment)
Works with the CAM, Inside Sales and Regional Sales Manager to identify, qualify and quantify all projects to be managed within the sales campaign or in support of the customer.
Manages aspects of the sales cycle as related by the extended selling team
Manages all project aspects, including scheduling, logistics, and status reporting with internal customers.
Works with sales support staff, pre and post sales staff to further customer relationships
Managing and documenting territory activity and progress using Salesforce.com
Interaction with External Partners and Customers
Develops and delivers accurate information to partners and customers.
Providing appropriate follow-up information regarding face-to-face activities, proof-of-concepts/evaluations with customers, proposals/price quotes and post-sale services/questions/issues enlisting the involvement of SafeNet?s extended sales and support teams, and management when necessary.
Development and improvement of the customer relationships
Manages all project aspects, including scheduling, logistics, and status reporting with external customers.
Managing and documenting customer activity and progress using Salesforce.com
SafeNet continually strives to offer employees a strong benefit package with access to some of the best plan options available. As a result, our benefit package covers a broad spectrum of options for our employees. In addition, we also offer competitive salaries and telecommuting opportunities for some positions.
SafeNet is an Equal Opportunity Employer committed to hiring and retaining a diverse workforce while maintaining an alcohol and drug-free workplace. U.S. Citizenship is required for most positions.
||Belcamp, MD |
THIS JOB HAS EXPIRED