VP, Global Services - VPServices EnterpriseDB
THIS JOB HAS EXPIRED EnterpriseDB (EDB) is the leading worldwide provider of Postgres software and services that enable enterprises to reduce their reliance on costly proprietary solutions and slash their database spend by 80% or more. With powerful performance and security enhancements for PostgreSQL, sophisticated management tools for global deployments and Oracle compatibility, EnterpriseDB software supports both mission and non-mission critical enterprise applications. More than 2,000 enterprises, governments and other organizations worldwide use EnterpriseDB software, support, training and professional services to integrate open source software into their existing data infrastructures.
EDB?s services business focuses on assuring our customers? success with our database products. A global team of over 30 resources based in North America, Europe and India provides best in class technical support, remote database administration, training and professional services to our customers around the world.
EDB is hiring a Vice President, Global Services, to manage and grow its Global Services business. The VP will be responsible for all aspects the of the services business, with a special focus on helping the sales team grow services-related revenue, managing profitability, and improving customer retention.
The VP, Global Services? responsibilities include
Responsibility for all aspects of profitable best-of-breed service delivery, including technical support, DBA services, training and professional services
Management of the Global Services business metrics
Development of best-of-breed service products for training, professional services and remote DBA
Close collaboration with the Product Engineering Organization to develop best of breed solutions that integrate products and services
Collaborative engagement with sales and marketing to improve the market?s awareness of EDB?s services and drive additional revenue
Management and development the global service delivery team
Collaborative engagement with EDB?s partners around the globe to help make partners successful.
Masters Degree in Engineering or equivalent professional experience
10+ years of experience in service delivery
Significant experience working with global teams and Fortune 1000 customers
Experience building, scaling, and managing a world-class implementation and/or professional services organization
Experience working with global teams
Hands on experience with large scale database projects
Detailed understanding of the key business metrics for a services delivery organization
The ideal candidate will be based in Bedford, Massachusetts. Highly qualified candidates in other geographies will be considered. The position is reporting to the Senior Vice President, Products and Services.
||Bedford, MA |
THIS JOB HAS EXPIRED